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Q&A

Chair Encarnación questions family preparedness resources and language expansion

New York City Council · May 28, 2026 · starts 5:35:36 · 3 min 43 sec

Encarnación asks about family separation preparation resources and language availability. Officials note the flyer is available in 8 languages with Urdu translation underway, plus standby guardianship clinics, KYR trainings in schools, and the family preparedness phone bank.

Unidentified speaker

Okay, we're going to do some rapid questions and responses.

Unidentified speaker

We have until 4 o'clock.

Unidentified speaker

Then we lose our translators and we can't have that.

Unidentified speaker

So for family preparedness and family separation, during our roundtables, some of our CBOs shared that they are supporting community members preparing for their family separation, preparing families for possible separation.

Unidentified speaker

And I know that MOIA has a flyer posted online.

Unidentified speaker

It is currently available, I think, online in eight languages.

Unidentified speaker

Is there...

Unidentified speaker

Are there plans to expand the amount of languages that it is available for in?

Unidentified speaker

Yes, so right now I think it's also available in Russian, and we are working on the Urdu translation right now, so it could be available in its top ten.

Unidentified speaker

We're always open to feedback as well if there are additional languages that you might be encountering in your neighborhood.

Unidentified speaker

And if I may share on the RLC, because I just got that other number, just I wanted to make the note that the data that I provided was

Unidentified speaker

until the end of March, So there's more work that happened on the DOE side as well as with the rapid response to your collaborative One of the main contract there have been about 137 screenings.

Unidentified speaker

I will just note that although those numbers seem low there are those are very comprehensive complex cases that require

Unidentified speaker

you know, very dedicated and experienced attorneys.

Unidentified speaker

She just wanted to say that because they're very traumatic cases too, that although they seem low, they're actually pretty significant in retrospect.

Unidentified speaker

But thank you for letting me add that.

Unidentified speaker

No, I appreciate that.

Unidentified speaker

I want, and it was really about

Unidentified speaker

making sure and understanding that people knew about these services and knew how to get connected and that they were availing themselves when they needed support.

Unidentified speaker

And so other than the flyer and things like that, what other resources can CBOs look at MOIA to for family separation?

Unidentified speaker

I can take this, Commissioner.

Unidentified speaker

So part of the outreach campaign, which we do do with our outreach team, that's one bucket.

Unidentified speaker

The Commissioner mentioned this at the top, but we also created, we had a MOYA legal hotline bank with ONA.

Unidentified speaker

Back in April, I think April 21st, when we received about 227 calls, we understand that this is an issue that the community really cares about, and that was sort of the way that we provided that outreach.

Unidentified speaker

We worked with ethnic media at the time to spread the word and awareness, so that's another bucket.

Unidentified speaker

We also have the rapid response in schools in which...

Unidentified speaker

Families are provided KYR on what standby guardianship and their options, as well as our legal support centers provided.

Unidentified speaker

By 26, at least 14 guardianship clinics, observing a total of 364 people.

Unidentified speaker

And then the last one that I'll mention is that our legal technical mentor, the Immigrant Justice Corp, also delivered a five-part training series on special immigration juvenile status,

Unidentified speaker

although not directly on family separation, but it's also adjacent to the issue.

Unidentified speaker

So I wanted to uplift that work as well.

Unidentified speaker

Okay.

Unidentified speaker

And do you coordinate with ACS at all for that?

Unidentified speaker

Yes, we do.

Unidentified speaker

We talk to them frequently.

Unidentified speaker

I know that there are a lot of changing issues that happen.

Unidentified speaker

So as the commissioner mentioned at the top, we have...

Unidentified speaker

Through our interagency efforts, we do connect with them as well on any federal changes and things to that extent.

Unidentified speaker

Okay.