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Q&A

Chair Lee questions MOIA on contract and payment delays for providers

New York City Council · May 28, 2026 · starts 4:50:01 · 2 min 50 sec

Lee raises provider complaints about $15M owed and interest payments on private loans. Ali supports continued investment in contract processing capacity, notes last session's procurement reforms, and describes partnerships with MOX and the Mayor's Office of Nonprofit Services to address bottlenecks.

Linda Lee

And then let me just get back to Sanor.

Linda Lee

For contract and payment delays, moving on a little bit, we know that there's, you guys are, you know, the legal services groups are dealing with an unprecedented attack on immigrants'rights.

Linda Lee

And one of the biggest issues that providers expressed during our roundtable that we had was the extreme delays in getting paid by the city.

Linda Lee

One provider explained that the city owes them $15 million, and they have now spent thousands of dollars on interest payments from private loans just to make payroll.

Linda Lee

And this is a common sort of theme that we hear amongst our nonprofit providers.

Linda Lee

And so just wondering how, Moya, if you can advocate for this administration to dedicate more funding to processing the contracts and talking to MOX,

Linda Lee

ensuring that providers have timely access to invoicing and reimbursements.

Member of the Public - Faiza Ali

I can start and then I'll turn it over to my colleague if she has anything more to add.

Member of the Public - Faiza Ali

I mean, this is an area that you all know I care about.

Member of the Public - Faiza Ali

very deeply about.

Member of the Public - Faiza Ali

I did during my time at the council.

Member of the Public - Faiza Ali

MOIA strongly supports continued investment in contract processing capacity and reforms to improve payment timelines for our providers.

Member of the Public - Faiza Ali

We recognize that a lot of our immigrant-serving organizations are operating under significant financial pressure.

Member of the Public - Faiza Ali

I think it's important for me to just kind of elevate that last session the council did enact major procurement reforms, including laws establishing advanced payments and quarterly invoicing and stronger accountability.

Member of the Public - Faiza Ali

Those reforms were really an important step forward, but implementation across the agencies is something that's critical.

Member of the Public - Faiza Ali

We're continuing to partner with our agencies and talking to MOX and providers to identify any operational bottlenecks and figure out ways to...

Member of the Public - Faiza Ali

together, how do we improve that consistency and transparency?

Speaker

And I will just add that, at least on the MOIA end, you know, we have a close partnership with both MOX and the Mayor's Office of Nonprofit Services, who are

Speaker

a great resource for all nonprofits, especially folks that are new to, you know, the invoicing or contracting process over, you know, here in the city, right?

Speaker

So we definitely, at least when things get elevated to us, we definitely work closely with providers.

Speaker

To point them in the right direction.

Linda Lee

Okay, great.

Linda Lee

And I think you answered my question, Commissioner, already about, I think HR and DSS are probably some of the ones that we hear most about from the agencies.

Linda Lee

And so whatever you guys can do to help push those contracts through would be, I think, immensely helpful.