Lee on community outreach and multilingual notification

And then, are the residents adequately informed about the programs or any changes, meaning multiple languages and, of course, reaching out to the disabilities community, for example?

And how does that outreach look like?

We do very robust community engagement.

We're always looking to improve upon it, but I think the agency's made really great strides in the last 10 plus years

in engaging communities across multiple channels, multiple languages, whether it's pop-up outreach or larger scale community workshops, online, social media.

Any detail?

And just to add on, we have our street engagement teams that go into communities directly to meet where community members are.

And we use materials that are translated across the 10 most frequently used languages in the city.

Okay, great.