Lee and Miano review Be Heard response numbers
Lee asks for 911 mental health call numbers. Miano reports FY25: 9,638 Be Heard responses, 8,201 arrivals, 1,670 treated without transport. FY26 YTD: 7,297 responses, 6,233 arrivals, 1,400 treated without transport.
And what percentage of mental health-related 911 calls?
We just had the NYPD commissioner right before this, and so just one of the questions I had asked was what...
Are some of the numbers in terms of 911 that's been appropriately referred to the Be Heard program.
If you could give us some of those numbers, that would be great.
So I have numbers for fiscal year 25 and year to date for 26.
I don't have them in percentages, though.
I just have them as numbers.
So Be Heard responses have been in fiscal year 25.
Be Heard responses were 9,638.
Be Heard arrived on scene to 8,201 of those.
And Be Heard treated on scene with no transport to the hospital.
1670.
So before I get into fiscal year to date of 2026, I just want to, the reason why
Beheard was called for 9,638 but only arrived on scene for 8,201 is because as we get, there's a very strict criteria that we send Beheard units to.
And as our dispatchers talk to the caller more, as they get more information, they may no longer fall under that criteria.
So that's why those numbers are different.
Fiscal year 26 to date.
Beheard has had responses of 7,297.
They've arrived on scene to 6,233, and they treated with no transport to 1,400.
Okay, great.
And I don't know if this is a question that folks know the answer to, because I know that the Mayor's Office of Community Safety is still sort of being fought through.
But I know that I saw that OCMH, which technically oversees Be Heard, was also in that department.
And so I'm just kind of curious if you know how that's going to look in terms of coordination of services.
I think this is going to develop out.
We're very excited to work with this new community of safety, Office of Community Safety, to scale up and move things around.
But FDNY is going to be a key component to running Be Heard.
Okay, great.