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Q&A

CM Epstein on OmniCards, dropout reasons, and housing insecurity

New York City Council · Jun 8, 2026 · starts 1:17:57 · 3 min 52 sec

Council Member Epstein asks about OmniCard funding, top reasons students leave school, and housing insecurity support. The Chancellor identifies medical emergencies, employment conflicts, food insecurity, and housing insecurity as main reasons, and describes the CUNY CARES navigator model.

Linda Lee

Councilmember Epstein followed by Wilson.

Hector Batista

Hi.

Hector Batista

You doing, Chancellor?

Félix Matos Rodríguez

This is new.

Harvey D. Epstein

Thank you.

Félix Matos Rodríguez

I'm used to seeing you in Albany.

Harvey D. Epstein

I know.

Harvey D. Epstein

It's good seeing you here as well.

Félix Matos Rodríguez

Same, yes.

Harvey D. Epstein

Hey, can we just check in about the OmniCards for students, what the $700,000 will get you, how many additional students you'll give cards to for that additional funding?

Félix Matos Rodríguez

Do what?

Félix Matos Rodríguez

It's in the...

Félix Matos Rodríguez

You mean with the pilot that we recommended?

Harvey D. Epstein

Yeah, you asked to confirm another 700,000.

Félix Matos Rodríguez

I'll get you that number.

Félix Matos Rodríguez

Okay.

Félix Matos Rodríguez

Give me your next.

Harvey D. Epstein

Yeah.

Harvey D. Epstein

So I'm concerned about students who can't continue in school.

Harvey D. Epstein

What are the top three reasons you hear students are leaving school?

Harvey D. Epstein

Is it because of transportation?

Harvey D. Epstein

Is it housing security?

Harvey D. Epstein

Is it cost of tuition?

Harvey D. Epstein

What are we hearing from students that are reasons that they are not be able to finish their degree?

Félix Matos Rodríguez

So the most common reasons tend to be non-academic reasons, right?

Félix Matos Rodríguez

They have to do with either medical emergencies in their families is a big category.

Félix Matos Rodríguez

Situations about employment, right?

Félix Matos Rodríguez

Many of our students work part-time and full-time, and that has impacted their capacity to be able to stay focused.

Félix Matos Rodríguez

Those tend to be sort of the highest categories.

Félix Matos Rodríguez

I mean, food insecurity and housing insecurity are also big categories for students, too.

Harvey D. Epstein

So economics plays a role in the percentage of students who are dropping out?

Félix Matos Rodríguez

Absolutely.

Harvey D. Epstein

And so just on the economic side, so Omnicard's one.

Harvey D. Epstein

I know you're doing well with getting food pantries on campuses.

Harvey D. Epstein

So on the housing and security, I know for ASAP and other programs there are potential funding.

Harvey D. Epstein

Do you see that as a bucket where we could solve for the housing and security?

Félix Matos Rodríguez

Well, I mean, I think one of the main, in the CUNY CARES model, right, and those are just,

Félix Matos Rodríguez

a pilot with the schools in the Bronx.

Félix Matos Rodríguez

What we have learned there is that we can be good providers with the navigators of information to the students about what their options are.

Félix Matos Rodríguez

Sometimes they're not aware of housing options that might be available to them.

Félix Matos Rodríguez

So that would be a model for us since we don't have

Félix Matos Rodríguez

really a housing stock, right, huge number of dorms.

Félix Matos Rodríguez

We need to rely on partnerships, and the CUNY CARES model has been a way in which we've seen many students refer and dealt with those issues, and I think...

Harvey D. Epstein

I know two years ago we talked about tracking students who had dropped out of CUNY and come back in and that you were following up with them to try to get them back in the program.

Harvey D. Epstein

How successful has that been in the last two years?

Félix Matos Rodríguez

Well, so we can get you some numbers on that from the Reconnect.

Félix Matos Rodríguez

I don't have those with those, but those have been a key.

Félix Matos Rodríguez

And for us also, not only is the joy of having them back and now seeing them being in track to succeed, is learning about what led you to leave so that we prevent it in the future.

Harvey D. Epstein

Yeah, I mean, we've talked a lot about that, especially students.

Harvey D. Epstein

Obviously, this is, you've said it from the beginning, that CUNY is a pathway out of poverty for many New Yorkers.

Harvey D. Epstein

This is a pathway to get people to have successful education.

Harvey D. Epstein

And if we can really target our energy of people who wanted to get into a CUNY.

Harvey D. Epstein

But how to drop out and figure out what those economics are, we can really kind of protect them and support them in that process.

Harvey D. Epstein

And I think that's what we're trying to get to here.

Félix Matos Rodríguez

And the baselining of Reconnect will be indispensable to get that done.

Félix Matos Rodríguez

And the demand is clear.

Harvey D. Epstein

Yeah, and the data, I'd love to be able to share that data so we can look at it.

Harvey D. Epstein

Thank you, Chairs.

Linda Lee

Thank you.

Linda Lee

Okay, we've also been joined by Councilmember Maloney, as well as Mealy, who I saw.

Linda Lee

There she is.

Linda Lee

And next we have Councilmember Wilson, followed by Aviles.