Chair Lee on ECB review findings and collection improvement strategies
Lee asks what findings emerged from the 30-day review. Commissioner Lee describes better targeting and classification, coordination with sister agencies like DOB, potential state legislation, and focusing outreach within the first year of violation issuance when collections are most responsive.
Okay, and then what were some of those findings in terms of how to improve?
So some of the findings do include things like bettering targets and bettering classification, finding ways that we can tie and work with our sister agencies like DOB and other issuing agencies to tie to other programs or licensing that they might have.
And it includes in looking at state legislation that may be needed in order to improve some of our collections.
It is reaching out for our account executive unit to, again, do a more closer and touch with some of our high respondents
and figure out ways that we can better target the timing of some of these violations.
The largest collection of violations come in within the first year of the issuance of the violation.
So we're trying to better time it so that we can target in the first year.
Okay, perfect.