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Q&A

CM Marte questions OMB on Ombudsman Call Center (OCC) and CRI funding

New York City Council · Jun 9, 2026 · starts 2:29:30 · 1 min 14 sec

Marte asks about the OCC budget ($7.5 million in FY27-28, dropping to $2.5 million in FY29-30) and why CRI funding decreases in out years. Staff explain the first two years include one-time costs and funding will be reevaluated annually.

Christopher Marte

You know, we were excited about the news about the CRI, which is based off the Ombudsman Call Center, but just wanted to know what's the total fiscal 2027 budget for OCC?

Sharif Solomon

For fiscal 27, it's $7.5 million.

Sharif Solomon

Fiscal 28, $7.5 million.

Sharif Solomon

Then 29, $2.5.

Sharif Solomon

And obviously, we'll see how the out years go with respect to funding.

Christopher Marte

Okay.

Christopher Marte

And I have a question about the out years because we see a decrease.

Christopher Marte

increase for CRI as well.

Christopher Marte

You know, I think they're funded 7.5 million for fiscal year 2027, 2028, but then it drops to 2.5 million in 2029 and 2030.

Christopher Marte

Why does this funding decrease in those outer years?

UNKNOWN

Yeah, so that's the one that we just referenced, but in terms of the funding dropping in fiscal 29?

UNKNOWN

I think the first two years there are some one-time costs that are being picked up, and then we'll be reevaluating on a year-by-year basis.

Christopher Marte

Okay.

Christopher Marte

All right.

Christopher Marte

Thank you.

Christopher Marte

Thank you.

Linda Lee

Okay, Councilmember Hankerson, followed by Councilmember Mealy, and then we'll take a break.

Linda Lee

I'm sorry about that.