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Q&A

Morano asks about inter-agency coordination for LGBTQ veterans

New York City Council · Jun 22, 2026 · starts 1:21:21 · 2 min 28 sec

Morano asks which city agencies DVS most frequently coordinates with for LGBTQ+ veterans. Nicole identifies the mayor's office to end gender-based violence for MST cases, plus DHS and DSS for housing. Donnie Smalls describes his direct line to the gender-based violence office and creating safe spaces for veterans.

Yesenia Mata

A couple of questions before we wrap up related to your coordination with other agencies.

Yesenia Mata

Which city agencies does DVS most frequently coordinate with regarding services for LGBT?

Yesenia Mata

TQ plus veterans and what form does that coordination generally take?

Nicole

Yeah, I think that is specifically for LGBTQ plus veterans.

Nicole

We definitely see more connection with the mayor's office to end gender based violence when we're thinking about those cases for military sexual trauma.

Nicole

And that usually comes from a warm handoff from our staff members right over to the office.

Nicole

I think more in general, what we're seeing is that LGBTQ plus veterans, in addition to just discharge upgrades and some benefits there, they're still reaching out to access housing services or claim support or just other services that veterans are reaching out for.

Nicole

So that's increased coordination with DHS, with DSS.

Nicole

And I know that Donna could probably speak a little bit more to those referrals.

Donnie Smalls

Yes, I work closely with the mayor's office to end gender-based violence.

Donnie Smalls

I have a direct line of communication.

Donnie Smalls

So if any veteran is coming in and they express any type of assault or once they feel, I always tell my team to

Donnie Smalls

create a safe space, hear what the veteran is not saying so that they can understand what they're really going through.

Donnie Smalls

And once they hear like certain keywords and they express, you know, privately things that have happened, you know, we kind of elaborate and let them know like we're also veterans.

Donnie Smalls

I'm a veteran.

Donnie Smalls

A lot of times my staff come and get me.

Donnie Smalls

They have certain situations they need, you know, for the help with.

Donnie Smalls

And I just let them know, like, hey, I'm a veteran as well.

Donnie Smalls

I've experienced different things in the military, just like you.

Donnie Smalls

I'm no different.

Donnie Smalls

Just because I'm on this side of the table doesn't mean that I can't, I can't, I don't understand what you're going through.

Donnie Smalls

So it's just about giving a person a safe space.

Donnie Smalls

Once they get that safe space, I let them know that.

Donnie Smalls

I want to help as much as I can.

Donnie Smalls

I want to be able to get you the help that you need.

Donnie Smalls

So I'm able to call, you know, the wonderful staff over at the mayor's office and the base violence to get them that help and security that they need.