Morano asks about measuring liaison effectiveness
Morano asks how DVS measures the effectiveness of existing liaisons. Mata says DVS is working on better intake processes to capture gender identity and demographic data, noting the lack of such data is appalling.
And how do we measure?
the effectiveness of those existing liaisons.
At the moment, that's what we're working at at DBS.
I am really looking forward to working with Councilmember Carr, with the LGBTQ plus committee, and the mayor's office,
LGBTQIA plus office, and also with various other nonprofits to help us understand how can we measure that success.
Again, the census or the VA don't have that data questionnaire or
intake that can help us establish where, like the accurate number of LGBTQIA veterans.
And that, for my end, that's appalling.
So for DVS this year, what we're trying to do is to ensure that we can actually have a better intake process of not just understanding the, let's just say, the veteran status, but also gender identity.
Also, what is your background?
Are you, for example, Latino?
What type of Latino background?
What type of, in general, we want to...
Really understand where veterans, where they are coming from and the need that they really, that there are needs.
So when I do, when you, to answer that question is that we're working better in our intake process.