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Public Testimony

Alyssa East on ed tech's devastating impact on struggling learners

New York City Council · Jun 24, 2026 · starts 4:58:01 · 2 min 48 sec

East, a parent in De La Rosa's district, shares her child's experience with Zurn and IXL, describing how these tools took her struggling learner back to lower levels rather than identifying the problem. She criticizes IXL's 'smart score' as devastating to children's self-esteem, contrasting AI tools with human teachers who can pivot approaches.

Carmen N. De La Rosa

And lastly, on Zoom, we have Alyssa East.

Carmen N. De La Rosa

You may begin.

Member of the Public - Alyssa East

Thank you.

Member of the Public - Alyssa East

Thank you, Councilmember Dinowitz and Councilmember De La Rosa.

Member of the Public - Alyssa East

I'm Alyssa East.

Member of the Public - Alyssa East

I live in Councilmember De La Rosa's district.

Member of the Public - Alyssa East

Thank you for representing for Uptown.

Member of the Public - Alyssa East

And I'm not going to read from anything prepared.

Member of the Public - Alyssa East

I think you guys have heard a lot of

Member of the Public - Alyssa East

facts and data and very strong arguments against AI in the classroom.

Member of the Public - Alyssa East

I'm going to speak more personally about my son's experience with these tools.

Member of the Public - Alyssa East

Earlier, the deputy chancellor mentioned iReady, IXL, Zurn, and Grammarly.

Member of the Public - Alyssa East

My child is no longer in New York City public schools.

Member of the Public - Alyssa East

We're a Carter case.

Member of the Public - Alyssa East

But when my child was in District 6 schools, he was regularly given Zurn and given IXL, and these were assigned to him because of his learning differences.

Member of the Public - Alyssa East

And these were devastating to my child, right?

Member of the Public - Alyssa East

So I want you to understand that something that is built on the same technology that is an AI tool can be very destructive to a child's sense of self.

Member of the Public - Alyssa East

And that is because these tools, unlike a human teacher, might recognize that a child is failing or struggling.

Member of the Public - Alyssa East

And instead of identifying why the child is struggling, they take the child back to a lower level of learning.

Member of the Public - Alyssa East

is utterly ineffective.

Member of the Public - Alyssa East

And some of these platforms, such as IXL, give the child a smart score.

Member of the Public - Alyssa East

Now, if the child is struggling, they're getting a low smart score that has no reflection of their abilities or their intelligence.

Member of the Public - Alyssa East

This is how many of these apps work, and they are utterly devastating to struggling learners.

Member of the Public - Alyssa East

They are utterly devastating to children, whereas human teachers recognize

Member of the Public - Alyssa East

They are skilled and trained to see, oh, this is what this child needs.

Member of the Public - Alyssa East

They don't need to go backwards.

Member of the Public - Alyssa East

They maybe need a pivot or a slightly different approach.

Member of the Public - Alyssa East

EdTech does not allow this.

Eric Dinowitz

Time expired.

Eric Dinowitz

Thank you.

Eric Dinowitz

And you can, thank you so much for your testimony.

Eric Dinowitz

And as a reminder, you could submit additional written testimony to testimony at council.nyc.gov.

Eric Dinowitz

I will now call.

Eric Dinowitz

Anita Rao and Joseph Sende for in-person testimony.