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Agency Testimony

Erin Dalton: TGNC advisory group and Shelter Accessibility Board

New York City Council · Jun 24, 2026 · starts 0:24:50 · 2 min 6 sec

Dalton highlights the forthcoming TGNC advisory group of 6-8 clients with homelessness experience, and the Shelter Accessibility Board's recommendations including safety escorts and transportation considerations for TGNC clients.

Erin Dalton

I want to take this opportunity to spotlight our forthcoming TGNC advisory group.

Erin Dalton

It is a group that has been several years in the making.

Erin Dalton

This client advisory group aims to engage community-based expertise, bring insights around what is working and what is not working, and what measures we can take to improve programs, services, and the experiences of TGNC individuals in the shelter system.

Erin Dalton

This advisory group will include six to eight clients who have experience with homelessness, and we aim for this advisory group to begin meeting later this year.

Erin Dalton

I also want to highlight the work of our Shelter Accessibility Board here.

Erin Dalton

This nine-member board meets quarterly and is the result of Local Law 23 of 2023.

Erin Dalton

The board issued its first suite of recommendations in January.

Erin Dalton

Those initial recommendations centered on acts

Erin Dalton

access support, workforce and staffing, and critical amenities.

Erin Dalton

The board also focused on inclusivity, especially the safety needs of the TGNC population.

Erin Dalton

The board recommended providers assess and mitigate client safety concerns in their community for individuals and their independent living plan.

Erin Dalton

For example, the advisory board recommended shelter staff

Erin Dalton

offer escorts to the bus and train.

Erin Dalton

As a result of these recommendations, the TGNC shelter is now offering these escorts.

Erin Dalton

The board also recommended that DHS take into account and consideration accessibility of transportation when making shelter placement determinations.

Erin Dalton

We are taking a close look at how we can move forward with the board's recommendations and remain committed to an approach to service provision that ensures client safety and breaks down obstacles to housing and security.

Erin Dalton

To provide an example on the point of breaking down barriers, we know that identification document mismatch can create barriers for our transgender clients.

Erin Dalton

And our DSS, HRA, DHS systems providers and staff, in accordance with New York City law, use a person's preferred name even if they have not legally changed it.

Erin Dalton

External entities, credit checks, proof of employment, or lease documents present challenges for transgender people seeking housing.

Erin Dalton

In alignment with our commitment to helping clients find the support they need, staff are expected to work with TGNC clients to facilitate their road to independent living, including referrals for legal assistance with name changes.