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Q&A

Phil Wong questions DOT on street ambassador program visibility

New York City Council · Jun 25, 2026 · starts 0:50:23 · 1 min 21 sec

Wong asks about street ambassadors, noting he has never seen one in his district during major projects. Malamy explains the team of 12-15 ambassadors is deployed project-by-project across all five boroughs, coordinated by project managers and borough commissioners, and offers to follow up on specific district projects.

Phil Wong

Councillor Phil Wong.

Phil Wong

Yes, you were mentioning about street ambassadors.

Phil Wong

Can you talk about how often they come visited?

Phil Wong

Because I've never seen mine.

Phil Wong

If you can tell me who's the street ambassador in my district, I would certainly like to reach out to him or her.

Jeffrey Malamy

Got it.

Jeffrey Malamy

Okay.

Jeffrey Malamy

Yeah, happy to talk about that program.

Jeffrey Malamy

So they serve all five boroughs, and it's a team of like 12 to 15.

Jeffrey Malamy

And so they're deployed kind of throughout the city on a project-by-project basis.

Jeffrey Malamy

Between our DOT project managers and the borough commissioners'offices, strategize about when and where.

Jeffrey Malamy

To deploy the street ambassadors, whether they're gathering feedback from the public or explaining a project that's soon to be implemented.

Jeffrey Malamy

So I'm not sure, like I could get back to you on projects in your district.

Phil Wong

I would certainly need the ambassador around when there are major projects in my district.

Phil Wong

And there were several of them and I haven't seen any ambassadors like collecting feedback.

Phil Wong

I had to do that.

Phil Wong

All right, so I welcome the ambassador of my district at the next project.

Phil Wong

Thank you.

Jeffrey Malamy

Okay, thank you.

Phil Wong

Thank you.

Phil Wong

Thank you, Joe.

Shaun Abreu

Thank you, Councilor Wong.