Chair Feliz recounts history of past 911 outages

Now, our 911 call system has had outages, not only last month, last month a seven-hour outage, but also in September 2024, an outage due to a reconfiguration error.

And in 2022, when someone mistakenly pressed the power off button.

I look forward to discussing what steps we can take to ensure that our 911 system can always be a reliable system, one that is safe from disruption.

I want to thank the members of the NYPD, members of the Office of Technology and Innovation, the Fire Department, and all stakeholders for testifying today.

I also want to thank the staff, including the committee staff, for their hard work.

Josh Kingsley, Senior Counsel to the Committee, Chad Benjamin, Policy Analyst, Esperanza Diaz, my Chief of Staff, Santiago Baena, my Legislative Director, and also Dana and Sony from my team

who have joined, and I look forward to a productive conversation about today's topic.

Thank you so much, and I'll pass it back to Chair De La Rosa.

Thank you, Chair Felice.

We'll now hear from Chair Brewer.