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Q&A

Chair Stevens on capacity challenges and reducing waitlists

New York City Council · Sep 16, 2026 · starts 0:38:45 · 1 min 52 sec

Stevens asks how DYCD is responding to capacity challenges and reducing waitlists. Escamilla-Davies provides context on system growth, COVID-era utilization drops, and the migrant surge that drove up shelter access reports, saying numbers are now trending down as capacity expands.

Althea V. Stevens

How is DYCD responding to ongoing capacity challenges across the RHY shelter system?

Althea V. Stevens

What step is the agency taking to reduce wait lists and prevent young people from being turned away?

Sandra Escamilla-Davies

I'll start with that.

Sandra Escamilla-Davies

I think it's important to share some context.

Sandra Escamilla-Davies

I think the RHI system has grown thanks in large part to council's investment.

Sandra Escamilla-Davies

We added the 100 beds for HIA.

Sandra Escamilla-Davies

We continue to grow.

Sandra Escamilla-Davies

There were times like following that significant growth over the past several years where we saw really the needs of

Sandra Escamilla-Davies

the needs being able largely to be met.

Sandra Escamilla-Davies

I think there was a gap identified around 21 to 24, which year through your support we've helped to mitigate.

Sandra Escamilla-Davies

But we saw through some of our data points, like the shelter access report was virtually zero.

Sandra Escamilla-Davies

Our utilization was showing availability.

Sandra Escamilla-Davies

And then

Sandra Escamilla-Davies

During COVID, we saw a lot of hesitancy around accessing congregate care, so our utilization rates were very low during that time.

Sandra Escamilla-Davies

It wasn't a representation of need necessarily.

Sandra Escamilla-Davies

In more recent years, with the surge of migrants, new New Yorkers coming to New York City, we saw an absolute...

Sandra Escamilla-Davies

Influx at our drop-in centers, at our crisis shelters, at our TIL, and it was, that's when you saw our shelter access reports really, really creep up.

Sandra Escamilla-Davies

So I think one thing we're seeing with respect to the shelter access reports going down is that if we keep working on that, we could potentially get back to the point where we were coming very close to meeting the needs of young people, and that's our goal.

Sandra Escamilla-Davies

So we want to keep driving those numbers of any young person who can't access a youth center.

Sandra Escamilla-Davies

program down.

Sandra Escamilla-Davies

And I think we're moving in that direction.

Sandra Escamilla-Davies

And we still have, you know, we're still growing.

Althea V. Stevens

Unfortunately.