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Public Testimony

Jessica Walker of Manhattan Chamber of Commerce testifies on Intro 90, 874, and 408

New York City Council · Sep 16, 2026 · starts 2:02:03 · 2 min 17 sec

Jessica Walker supports most of Intro 90's transparency provisions but opposes the mandatory lease extension, arguing it would hurt first-time and immigrant-owned businesses. She strongly supports Intro 874's voluntary incentive model and Intro 408's content creator pilot, and notes the chamber's free help desk at bizhelp.nyc.

Member of the Public - Jessica Walker

Good afternoon, chair and members of the committee.

Member of the Public - Jessica Walker

I'm Jessica Walker, president and CEO of the Manhattan Chamber of Commerce.

Member of the Public - Jessica Walker

We represent the borough's 125,000 businesses.

Member of the Public - Jessica Walker

I'll start with Intro 90.

Member of the Public - Jessica Walker

We support most of it, requiring a written lease, giving tenants clear disclosures about the space they're signing for, and posting model leases in multiple languages.

Member of the Public - Jessica Walker

These are simple, overdue protections, and we urge you to pass them.

Member of the Public - Jessica Walker

But we cannot support the mandatory one-year extension at a capped rent.

Member of the Public - Jessica Walker

It's too small to save a struggling business and just large enough to change how every landlord in the city underwrites a lease.

Member of the Public - Jessica Walker

When it's harder to end the tenancy, owners get pickier about starting one.

Member of the Public - Jessica Walker

Bigger deposits, personal guarantees, a preference for tenants with a strong balance sheet.

Member of the Public - Jessica Walker

The first time in immigrant-owned businesses we work with every day are the ones who can't clear that bar.

Member of the Public - Jessica Walker

A holdover doesn't fix the problem.

Member of the Public - Jessica Walker

It delays the same conversation by 12 months.

Member of the Public - Jessica Walker

The real problem.

Member of the Public - Jessica Walker

is that tenants arrive at renewal with no credible way to leave.

Member of the Public - Jessica Walker

Relocating in Manhattan today means a year of dark rent, a permit gauntlet, and lost customers.

Member of the Public - Jessica Walker

So the threat to walk away means nothing, and landlords are often negotiating from a place of strength.

Member of the Public - Jessica Walker

Our research shows storefronts stay empty for years, not months, for the same reasons.

Member of the Public - Jessica Walker

We will be releasing a full brief about this soon.

Member of the Public - Jessica Walker

But long story short, if you make it possible to open a store in 90 days instead of a year, every tenant in the borough walks into a renewal with real alternatives if needed, and therefore a more balanced negotiation.

Member of the Public - Jessica Walker

That's why we strongly support Intro 874.

Member of the Public - Jessica Walker

A preservation fund that pays property owners to offer 10-year leases puts money on the table.

Member of the Public - Jessica Walker

It's not a mandate.

Member of the Public - Jessica Walker

It's the deal both sides will sign.

Member of the Public - Jessica Walker

We also support Intro 408.

Member of the Public - Jessica Walker

Small businesses tell us marketing is where they feel most outgunned.

Member of the Public - Jessica Walker

A content creator pilot is low cost and worth running.

Member of the Public - Jessica Walker

We tested something similar and know it can work.

Member of the Public - Jessica Walker

Finally, to any business owner listening, if you're facing a lease question, a permit, a fine, I was just going to say go to bizhelp.nyc.

Member of the Public - Jessica Walker

That's our free help desk, and we'll get you an answer.

Member of the Public - Jessica Walker

Thank you.

Shanel Thomas-Henry

Thank you.

Shanel Thomas-Henry

Next up is Catherine.

Shanel Thomas-Henry

You may begin.