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Q&A

Chair Encarnación asks about targeted outreach during surges

New York City Council · Sep 22, 2026 · starts 1:12:32 · 1 min 53 sec

Chair Encarnación asks whether MOIA performed targeted outreach in areas with spikes. Ali says MOIA's community engagement team canvasses impacted neighborhoods, distributes Know Your Rights information, and works with partner agencies; Lorena Lucero adds they partner with other city offices for broader reach.

Elsie Encarnación

And I'm assuming that part of that was also performing targeted outreach in the areas where you saw spikes and surges.

Faiza Ali

That's right.

Faiza Ali

We have a community engagement team that we deploy in neighborhoods that are impacted.

Faiza Ali

They'll go out a few days of the week and canvas neighborhoods, give out know your rights information, talk to small businesses, and making sure that if anyone is one directly impacted, has information on how to access our immigration legal support hotline,

Faiza Ali

but also is equipped with know your rights information.

Faiza Ali

What do you do if you encounter ICE at work or at home?

Lorena Lucero

I'll just add here, if I may, Chair, that MOIA has worked with our interagency partners.

Lorena Lucero

So we are actively partnering with the Office of Mass Engagement, the Mayor's Office of Public Engagement, SBS, and DCWP to leverage some of their folks so we can have a larger reach around.

Faiza Ali

the five boroughs.

Elsie Encarnación

You guys are so good.

Elsie Encarnación

Every time I'm about to ask about if you need more resources, you tell me about all the resources that you implore to get the work done.

Elsie Encarnación

Because I'm assuming that when there is a surge and there's an increase of need for people to be out and actually reaching folks.

Faiza Ali

It's an all hands on deck moment.

Faiza Ali

And we're really grateful for our partners.

Faiza Ali

You know, one thing I think Lorena stopped short is of kind of sharing the impact that these partnerships are actually making.

Faiza Ali

You know, we've conducted just since March, since I joined, 30 canvassing events and days of actions across the five boroughs.

Faiza Ali

We've distributed over 8,000 printed materials and engaged 650 businesses.

Faiza Ali

And all of that work is not possible, one, without the incredible team at MOIA that I am fortunate to work with every day, but also that deep partnership with different parts of city government.