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Public Testimony

Zachary Katznelson criticizes deadlocking response and reentry coordination

New York City Council · Sep 23, 2026 · starts 2:17:24 · 3 min 26 sec

Zachary Katznelson of the Independent Rikers Commission says DOC's response to deadlocking appears to have been only telling staff to stop, with no new training or inspections. He also criticizes fragmented discharge and housing coordination, saying no agency is overseeing whether people get connected to care.

Member of the Public - Zachary Katznelson

Good afternoon, Chair.

Member of the Public - Zachary Katznelson

I'm Zachary Ketz-Nelson with the Independent Rikers Commission.

Member of the Public - Zachary Katznelson

Thanks for holding this hearing.

Member of the Public - Zachary Katznelson

I want to echo the budget concerns that Darren raised and support those.

Member of the Public - Zachary Katznelson

And just talk about a couple things that came up in the hearing.

Member of the Public - Zachary Katznelson

Deadlocking.

Member of the Public - Zachary Katznelson

Disappointed to hear from the Department of Correction.

Member of the Public - Zachary Katznelson

It sounded like the only thing they changed when deadlocking came to light was to tell people to stop.

Member of the Public - Zachary Katznelson

It's the same type of supervision they had before.

Member of the Public - Zachary Katznelson

There's no new training.

Member of the Public - Zachary Katznelson

There's no new inspections.

Member of the Public - Zachary Katznelson

Nothing has changed except don't do it.

Member of the Public - Zachary Katznelson

And what has happened over the last several years is that training that staff did receive, crisis intervention training, which was a national model where correction staff and health care staff trained together, then worked as teams in those units.

Member of the Public - Zachary Katznelson

That has completely fallen apart.

Member of the Public - Zachary Katznelson

It fell apart during COVID.

Member of the Public - Zachary Katznelson

It has been brought back in a watered-down, halfway form.

Member of the Public - Zachary Katznelson

Correction Department and CHS don't train together anymore.

Member of the Public - Zachary Katznelson

They train completely separately.

Member of the Public - Zachary Katznelson

And we see the results.

Member of the Public - Zachary Katznelson

As you alluded, staff feel like they don't have a choice but to resort because they don't know what else to do but deadlock people.

Member of the Public - Zachary Katznelson

And that is utterly wrong to them and particularly to the people that are being deadlocked.

Member of the Public - Zachary Katznelson

That has to change.

Member of the Public - Zachary Katznelson

In terms of people getting out, I just want to mention a couple things.

Member of the Public - Zachary Katznelson

One is that, as you know well, over 1,000 people a year get approved for supportive housing at Rikers, right?

Member of the Public - Zachary Katznelson

Almost all of them end up in the streets or in the shelters.

Member of the Public - Zachary Katznelson

There are systems.

Member of the Public - Zachary Katznelson

We have emergency transitional housing.

Member of the Public - Zachary Katznelson

People could be in there if they're not getting directly into supportive housing.

Member of the Public - Zachary Katznelson

But it's falling apart, and it's falling apart in large part because there is no city agency that's active.

Member of the Public - Zachary Katznelson

actually in charge of making sure that people get what they need.

Member of the Public - Zachary Katznelson

As in, CHS does its part, then they hand it off to DOHMH, and HRA is involved, and DSS, and all these different entities, but nobody is overarching, nobody is looking over this whole thing and saying, is this actually working, are we getting people connected with the care?

Member of the Public - Zachary Katznelson

Providers don't know that people are getting out.

Member of the Public - Zachary Katznelson

They're not told they're being released.

Member of the Public - Zachary Katznelson

They don't meet people before they come out, which is a huge factor in success, people actually using the services.

Member of the Public - Zachary Katznelson

There are lots of things we know we could do, and I really hope that when the administration releases its plan to close Rikers, that they're going to address these types of real bureaucratic failures that are preventing people from getting care.

Member of the Public - Zachary Katznelson

Thank you so much.

Tiffany L. Cabán

Thank you.

Tiffany L. Cabán

Thank you to the panel.

Tiffany L. Cabán

Next, we'll hear from Giselle Castro with Exalt Youth, Tarini Garamella, Osborne Association, Nadia Chite with Cases,

Tiffany L. Cabán

Miriam Goodman with Women's Prison Association.

Tiffany L. Cabán

I'm also going to add Jeanette Bacanegra with Justice for Families, LTD.