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Q&A

Chair Williams asks about public awareness; library directors respond

New York City Council · Sep 28, 2026 · starts 1:58:01 · 5 min 29 sec

Chair Williams asks whether the public is sufficiently aware of the research collections and how word should be spread. Roberta Pineda, Shakira Smalls, and Natiba Guy-Clement describe outreach efforts, social media, school partnerships, and capacity challenges.

Nantasha M. Williams

Thank you so much, Senator, and I don't know if you can hear, but people are clapping.

Nantasha M. Williams

Thank you so much for joining us.

Nantasha M. Williams

Okay, back to the libraries.

Nantasha M. Williams

Thank you so much for practicing walking and chewing gum at the same time today.

Nantasha M. Williams

We have heard this morning about the substantial research and reference centers and collections housed in our library systems.

Nantasha M. Williams

Do you believe that the public is sufficiently aware of them and the work they do?

Nantasha M. Williams

If not, how should the word be spread?

Nantasha M. Williams

And I know while I might be familiar with some of the research libraries, I stopped by the performance library before I've been to the Langston Hughes Center in Corona.

Nantasha M. Williams

I don't know how many people actually know if you're not like wonky and nerdy and, you know, because this is super cool, but I'm like, this just might be my nerdy brain, not my like average New Yorker brain, like just living life.

Nantasha M. Williams

So how do people learn about your centers?

Member of the Public - Roberta Pineda

I can respond on behalf of NYPL and specifically the Library for the Performing Arts.

Member of the Public - Roberta Pineda

So to answer your first question, no, not enough people know about it.

Member of the Public - Roberta Pineda

And having the opportunity to be here to talk about it, I think it's an incredible first step.

Member of the Public - Roberta Pineda

And I think that we think about all of this work that we can do.

Member of the Public - Roberta Pineda

I think my colleagues and I have been talking a lot about how can we talk about this work online, for example.

Member of the Public - Roberta Pineda

So to give an example, the Library for the Performing Arts, last summer, we actually had an opportunity to do a panel celebrating the 50th anniversary of a chorus line on Broadway.

Member of the Public - Roberta Pineda

And then we actually did a special pop-up performance outside the library where we had cast members from 50 years of a chorus line join in an impromptu performance.

Member of the Public - Roberta Pineda

And we're able to share that online.

Member of the Public - Roberta Pineda

And we had millions of views, right?

Member of the Public - Roberta Pineda

And so from all of those views, we have more people coming in.

Member of the Public - Roberta Pineda

At the Library for the Performing Arts, just in the past year, we've actually have increased our...

Member of the Public - Roberta Pineda

people visiting by 58%.

Member of the Public - Roberta Pineda

One of the ways we did that is by making the space more welcoming.

Member of the Public - Roberta Pineda

It was also by reaching out to the schools nearby.

Member of the Public - Roberta Pineda

We're right across the street from LaGuardia, from MLK, and all the schools there, and talking to those students and inviting them in.

Member of the Public - Roberta Pineda

So I think that there's a lot more work that we can do, but it's all potential because these collections are incredible and more people should know about them.

Member of the Public - Shakira Smalls

Thank you.

Member of the Public - Shakira Smalls

I will piggyback.

Member of the Public - Shakira Smalls

No, a lot of people do not know.

Member of the Public - Shakira Smalls

I'm sure that as each one of us gave our testimony that we were learning more and more about each other.

Member of the Public - Shakira Smalls

So we're not even working together in our full capacity, but we will.

Member of the Public - Shakira Smalls

In addition to that, again, being here, being able to amplify our voices, being able to amplify the collection is also part.

Member of the Public - Shakira Smalls

We have countless newsletters.

Member of the Public - Shakira Smalls

We have social media accounts.

Member of the Public - Shakira Smalls

We have outreach.

Member of the Public - Shakira Smalls

We go inside of all of these facilities that are interested.

Member of the Public - Shakira Smalls

But if you don't know, you're not going to meet us.

Member of the Public - Shakira Smalls

If you're not signed up to our social media or following us, you still won't know.

Member of the Public - Shakira Smalls

So the reality is, you know, for me, capacity is a huge thing.

Member of the Public - Shakira Smalls

Do we have enough people that can go outside of our library to be able to amplify the services that we offer?

Member of the Public - Shakira Smalls

Do we, are we able to make sure that every single person in New York City, not just Queens, but everyone can actually, you know, follow us on social media?

Member of the Public - Shakira Smalls

But it's not there, so there's so many things that we can do.

Member of the Public - Shakira Smalls

It's great opportunities.

Member of the Public - Shakira Smalls

But thank you for sharing your elected officials because my Chanel Thomas Henry, she just volunteered.

Member of the Public - Shakira Smalls

to perform based off of you sharing your program.

Member of the Public - Shakira Smalls

But these are always, there's always forums.

Member of the Public - Shakira Smalls

I believe the last time I saw Joy was at this forum a few years ago.

Member of the Public - Shakira Smalls

So these forums started, and then we just have to continue it.

Member of the Public - Shakira Smalls

And you guys can also continue to do what you do by amplifying us and feeling free to put us in contact with those that need to be in contact with.

Member of the Public - Natiba Guy-Clement

Deputy Speaker, I feel like that question was specifically for me.

Member of the Public - Natiba Guy-Clement

I think for us at CBH, we have the added challenge of kind of being new.

Member of the Public - Natiba Guy-Clement

We changed, we were another institution, we changed names, so also getting that name recognition for us, it's a very big deal and it's something that we are trying to do every single day.

Member of the Public - Natiba Guy-Clement

We do a lot, of course, social media, follow us at Brooklyn History if you are not.

Member of the Public - Natiba Guy-Clement

We try to reach people that way because we know that people are chronically online.

Member of the Public - Natiba Guy-Clement

But in terms of our building, we do a lot of work with students as well.

Member of the Public - Natiba Guy-Clement

We have a program called Brooklyn Connections where we teach students as early as fourth grade how to do archival research.

Member of the Public - Natiba Guy-Clement

And we work with hundreds of schools in Brooklyn.

Member of the Public - Natiba Guy-Clement

So we really believe in getting kids in our building and getting them in young so that they understand what a research library is and what archives are.

Member of the Public - Natiba Guy-Clement

So we always feel like that's a good way to kind of start.

Member of the Public - Natiba Guy-Clement

Of course, forums like this.

Member of the Public - Natiba Guy-Clement

We also do a lot of community.

Member of the Public - Natiba Guy-Clement

We have an exhibition that's in.

Member of the Public - Natiba Guy-Clement

So we really are trying to get ourselves out there.

Member of the Public - Natiba Guy-Clement

We do a lot of tabling at community events.

Member of the Public - Natiba Guy-Clement

Over the summer, I was at the Laundromat Project's 20th anniversary field day, which was a lot of fun.

Member of the Public - Natiba Guy-Clement

We were able to bring some of our collections out to the community so that they could see what we

Member of the Public - Natiba Guy-Clement

So just many ways, but of course, having more people know about us and talk about us, it's really, really a big help.