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Q&A

Avilés asks about NYC Tourism budget and staffing

New York City Council · Sep 30, 2026 · starts 1:59:30 · 1 min 2 sec

Avilés asks for NYC Tourism's current budget and staff size. Mamana says the budget is $23 million with about 100 staff, and that media spending is often what gets sacrificed.

Virginia Maloney

I want to, both of us, Councilman Raglias.

Alexa Avilés

Oh, yeah, thank you.

Alexa Avilés

Could you tell me what the budget of New York City Tourism is at this point?

Nancy Mamana

Currently, it's $23 million.

Alexa Avilés

And how many staff are part of them?

Nancy Mamana

About 100.

Nancy Mamana

We do virtually everything internally, from the development of our content, maintenance of our website.

Nancy Mamana

It just is a better system.

Nancy Mamana

It's more efficient, and it's more cost-effective.

Nancy Mamana

So a lot of our sales team out in the field, bringing in the meetings and events and working with the travel trade, we're deployed.

Nancy Mamana

It is very people heavy, but that's typically what's required.

Nancy Mamana

So what gets sacrificed is usually the money that we spend on media.

Nancy Mamana

So we rely on partners to help us do that when we go out into international markets, again, like airlines and tour operators.

Nancy Mamana

So we're very scrappy.

Nancy Mamana

We do punch above our weight, but we need awareness.

Nancy Mamana

And that typically takes more funding.

Nancy Mamana

So, again, very scalable.

Nancy Mamana

We feel we're successful here.

Nancy Mamana

That success only increases with more investment.

Virginia Maloney

Got it.

Virginia Maloney

Thank you.