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Public Testimony

Hotel Trades Council political director Megan Wiley testifies

New York City Council · Sep 30, 2026 · starts 2:25:55 · 2 min 51 sec

Megan Wiley says the Hotel and Gaming Trades Council represents nearly 40,000 hospitality workers. She says union hotel workers welcomed more than 1.2 million visitors and helped the region realize a $3.3 billion economic impact while securing a new eight-year contract with wage and benefit increases.

Member of the Public - Megan Wiley

Awesome.

Member of the Public - Megan Wiley

Thank you.

Member of the Public - Megan Wiley

Good afternoon, Chairs Maloney and Thomas Henry.

Member of the Public - Megan Wiley

My name is Megan Wiley, and I am the political director of the Hotel and Gaming Trades Council, which represents nearly 40,000 hospitality workers across New York and northern New Jersey.

Member of the Public - Megan Wiley

I'm here to speak about the vital role our city's union, hotel workers, played in making the 2026 World Cup a success and what that success shows about not compromising workers'rights in the name of corporate interests.

Member of the Public - Megan Wiley

Our union hotel workers were on the front lines this summer, welcoming more than 1.2 million visitors from around the world and providing the world-class service that New York is known for.

Member of the Public - Megan Wiley

It is because of that hard work and dedication that the region was able to realize a $3.3 billion economic impact, surpassing expectations by $200 million.

Member of the Public - Megan Wiley

Direct spending on accommodations amounted to more than $650 million, 20% of the total impact, and nearly 40% of all direct spending.

Member of the Public - Megan Wiley

Hotels performed outstandingly during the World Cup, and the role that our hospitality workers played in this success cannot be understated.

Member of the Public - Megan Wiley

Behind all those economic numbers are workers who serve their city while securing a new contract.

Member of the Public - Megan Wiley

Our previous industry-wide agreement was set to expire after more than a decade on June 30th, right?

Member of the Public - Megan Wiley

Had we failed to reach an agreement, nearly 30,000 hospitality workers at more than 250 hotels across New York City were prepared to walk off the job.

Member of the Public - Megan Wiley

Our members spent years preparing for that moment, and just weeks before the first kickoff, they successfully ratified a new life-changing eight-year agreement.

Member of the Public - Megan Wiley

Over the life of that contract, average wages will increase by more than 50% while maintaining

Member of the Public - Megan Wiley

fully employer-paid family health care, and increasing pension contributions.

Member of the Public - Megan Wiley

The agreement also provides new employer-funded housing and child care benefits, more paid time off, stronger job protections, and other improvements to working conditions.

Member of the Public - Megan Wiley

These are historic gains for hardworking New Yorkers, and most significantly, New York did not have to choose between good jobs and economic growth.

Member of the Public - Megan Wiley

On top of the regulations outlined in our contract, HTC has also fought for policies that protect consumers and improve the quality of New York's hospitality industry.

Member of the Public - Megan Wiley

The Safe Hotels Act requires hotels to train staff to identify human trafficking and meet clear health and safety standards, while rules around service disruptions and bans on junk fees help ensure guests are not misled by bad actors.

Member of the Public - Megan Wiley

These policies benefit workers, consumers, and the city's tourism economy at the same time.

Member of the Public - Megan Wiley

We did not have to lower wages, weaken labor standards, or ask workers or communities to sacrifice so that businesses could benefit from the World Cup for just a few weeks.

Member of the Public - Megan Wiley

This summer showed that we can attract millions of visitors, generate billions in economic activity, and support a thriving tourism industry while also raising wages and strengthening standards for working people.

Member of the Public - Megan Wiley

We thank the mayor's office, the city council, and the host committee for recognizing the importance of ensuring that workers who make this type of economic activity possible can

Member of the Public - Megan Wiley

afford to live in the city, support their families, and build a future here.

Member of the Public - Megan Wiley

We urge you to keep this model in mind for the future events like this, and we ensure that workers continue to share in the success of our economy.

Member of the Public - Megan Wiley

Thank you.