Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Independent project. Not affiliated with the New York City Council.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

Remarks

De La Rosa opens 311 oversight hearing and introduces system

New York City Council · Sep 30, 2026 · starts 0:00:27 · 26 sec

Chair Carmen De La Rosa welcomes attendees to the oversight hearing on NYC 311, describes it as a 24/7 non-emergency connection to city government, and notes its 2003 launch as a centralized call center.

Carmen N. De La Rosa

Good afternoon, everyone, and welcome to our oversight hearing on 311.

Carmen N. De La Rosa

I am Councilmember Carmen De La Rosa, Chair of the Committee on Technology, and today we will be discussing New York City's 311 system.

Carmen N. De La Rosa

NYC 311 is New York City's 24-hour, 7-day-a-week, non-emergency services connecting New Yorkers and visitors with city government.

Carmen N. De La Rosa

Providing necessary information and taking complaints.