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Q&A

Ariola asks if NYC EMS is in a state of emergency

New York City Council · Sep 30, 2026 · starts 0:45:56 · 1 min 3 sec

Ariola asks whether New York State is in a state of emergency for medical response times and EMS staffing. Maiano says New York has retention and headcount issues, and that FDNY leadership cares deeply about EMS and continues working to improve the system.

Joann Ariola

His parents are now sitting at an ICU bedside.

Joann Ariola

Hoping for the best for their child.

Joann Ariola

Do you consider New York State to be in a state of emergency when it comes to medical response times and for EMS staffing?

Paul Maiano

So I believe that EMS staffing across the country has been dealing with an issue of...

Joann Ariola

I just want to talk about New York.

Joann Ariola

We're talking about right here.

Paul Maiano

So in New York, we do have an issue with retention.

Paul Maiano

We do have an issue with headcount.

Paul Maiano

I can tell you that since day one,

Paul Maiano

The commissioner has hit the ground running, and we have been trying to do our very best.

Paul Maiano

Our administration that we have in the fire department, our commissioner, our first deputy commissioner, our chief of department, myself, we care very much about EMS, right?

Paul Maiano

A lot of us come from the background of EMS.

Paul Maiano

We have familiarity with EMS, and we care.

Paul Maiano

We do the job because we care about the citizens and the visitors to New York.

Paul Maiano

We have been tirelessly making attempts to try and better the system, and we will continue doing that every single day.