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Q&A

Farrell explains borough deployment, Red Cross hoteling, and congregate shelters

New York City Council · Sep 30, 2026 · starts 0:58:56 · 1 min 44 sec

Farrell says NYCEM borough-deploys coordinators based on likely hazards, and during the nor'easter its Queens coordinator worked in Brooks-Powers's neighborhoods. On Red Cross, she says the contract focuses on hotel placement, and when hotel demand outstrips supply, the city can set up congregate shelters in schools or other facilities.

Christina Farrell

So I will just say two things.

Christina Farrell

On your earlier point, you know, when we, BUR, deploy our CICs, we look at where the most likely hazards are.

Christina Farrell

So, for example, this weekend, our CIC that was working in Queens was in your neighborhoods.

Christina Farrell

Far Rock, you know, driving, working within that area.

Christina Farrell

So we do do that based on, you know, as we see things coming in.

Christina Farrell

With respect to the Red Cross, you know, that contract is one where we look at hoteling.

Christina Farrell

And I'm sure you both are familiar because it is.

Christina Farrell

It has happened during different times.

Christina Farrell

If there are not, because a lot of what they do is also based on the hotel room availability, you know, sometimes are busier than others.

Christina Farrell

The summer obviously was very busy.

Christina Farrell

Last week was busy with United Nations General Assembly and Climate Week.

Christina Farrell

And so if what's needed to house people, if the demand outstrips the supply, we then look at congregate sheltering, which means

Christina Farrell

setting up a shelter in a most likely a school building or another facility like that.

Christina Farrell

So that is what we do when we don't have the resources available.

Christina Farrell

But just like, you know, with the Red Cross, we are always looking at ways.

Christina Farrell

And, you know, by and large, you probably know their model is based on volunteers responding to many of their incidents 24-7.

Christina Farrell

And so they really do a fantastic job getting to all of these scenes.

Christina Farrell

But it's a very large city.

Christina Farrell

There are a lot of incidents that come.

Christina Farrell

And I know this is one they're specifically looking at to see how they can improve response.