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Agency Testimony

Commissioner Levine discusses delivery worker protections and enforcement

New York City Council · Sep 30, 2026 · starts 1:05:14 · 1 min 22 sec

Levine highlights new tipping protections, a $131.5 million enforcement action against DoorDash, and efforts to protect workers from arbitrary deactivation.

Sam Levine

Now turning to the topic of today's hearing.

Sam Levine

At the start of this year, we celebrated the passage of laws to advance protections for delivery workers, including tipping protections and an expansion of the minimum pay rate to more workers.

Sam Levine

Our tipping report, which showed two major apps, engineered design tricks to make it harder for consumers to tip and drove down worker pay by more than half a billion dollars, exemplified the need for these laws.

Sam Levine

More recent reports show that these new tipping protections have lifted workers'total earnings on the delivery apps by more than $100 million and on course to hit $184 million by the end of the year.

Sam Levine

Earlier this year, we secured more than $5 million from three major delivery apps and reinstatement for up to 10,000 wrongful

Sam Levine

We terminated workers.

Sam Levine

This work is only accelerating.

Sam Levine

Just last week, we announced a historic $131.5 million enforcement action against DoorDash, the largest worker protection enforcement in the history of New York City, for systemic violations of New York City's delivery worker laws.

Sam Levine

More than $115 million will go directly to over 260,000 delivery workers.

Sam Levine

And by arming workers with tools to report trip data directly to DCWP, we are both investing in worker power and ensuring that these massive violations will not recur in our five boroughs.