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Public Testimony

Daryl Reardon of CUNY testifies on delivery worker health study

New York City Council · Sep 30, 2026 · starts 6:30:51 · 2 min 15 sec

Daryl Reardon presents findings that 53% of delivery workers report work-related injuries and 40% have severe psychological distress, and warns that nine bills could have unintended consequences.

Member of the Public - Daryl Reardon

Hi, my name is Daryl Reardon, and I'm speaking on behalf of CUNY's delivery work and health study team.

Member of the Public - Daryl Reardon

Ligia actually gave you this paperwork already.

Member of the Public - Daryl Reardon

With the Workers'Justice Project, our team surveyed 561 app delivery workers this spring, and our just-release reef, driven by algorithms that Ligia handed you, is submitted to the committee along with our testimony.

Member of the Public - Daryl Reardon

The findings from our study are stark.

Member of the Public - Daryl Reardon

53% of workers report a work-related injury, more than five times the national rate.

Member of the Public - Daryl Reardon

40% have severe psychological distress.

Member of the Public - Daryl Reardon

distress five times the rate among adult New Yorkers.

Member of the Public - Daryl Reardon

Algorithms are behind the negative health effects.

Member of the Public - Daryl Reardon

Over 80% say the apps decide their speed, routes, and hours, and 52% fear deactivation if they don't deliver fast enough.

Member of the Public - Daryl Reardon

For 96%, this is their only job, and the threat of deactivation and shift limits pushes workers to take risks that endanger them and the public.

Member of the Public - Daryl Reardon

These bills tackle a real problem as e-bikes become a permanent part of our streets, and we support those that improve street design, education, and crash data.

Member of the Public - Daryl Reardon

But as drafted, nine of the bills on today's agenda could have serious unintended consequences.

Member of the Public - Daryl Reardon

Local Law 34, aimed at preventing unjust deactivations, doesn't cover temporary lockouts, and it exempts deactivations the law would require.

Member of the Public - Daryl Reardon

Some of these bills would mandate lockouts and others would make deactivations easier to justify, giving apps new ways to cut out workers and push them to rush even more.

Member of the Public - Daryl Reardon

Our written testimony details our recommendations.

Member of the Public - Daryl Reardon

Finally, Local Law 34 should be amended to cover temporary outlooks, login caps, and shift limits.

Member of the Public - Daryl Reardon

Safer streets require limiting the app's power to make workers rush.

Member of the Public - Daryl Reardon

We urge the Council to aim at the root causes of unsafe streets, the algorithms and business

Member of the Public - Daryl Reardon

decisions of platform delivery companies.

Member of the Public - Daryl Reardon

Thank you.

Shaun Abreu

Thank you.

Shaun Abreu

Eric?