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Public Testimony

EPIC's Mayu Tobin-Miyagi supports chatbot liability and private right of action

New York City Council · Oct 5, 2026 · starts 8:46:55 · 1 min 57 sec

Mayu Tobin-Miyagi, attorney at EPIC, says AI companies should not release uncontrollable products and avoid liability. She points to ongoing harms including surveillance pricing and worker surveillance, and supports Intros 2599 and 2600 on chatbot liability and private rights of action.

Member of the Public - Mayu Tobin-Miyagi

Good evening, Speaker Menon and members of the Council.

Member of the Public - Mayu Tobin-Miyagi

My name is Mayu Tobin-Miyagi, and I'm an attorney at the Electronic Privacy Information Center, or EPIC.

Member of the Public - Mayu Tobin-Miyagi

EPIC is an independent nonprofit organization established in 1994 to secure the right to privacy in a digital age.

Member of the Public - Mayu Tobin-Miyagi

Thank you to the council for organizing this hearing and putting the AI companies on the spot.

Member of the Public - Mayu Tobin-Miyagi

There is no reason that AI companies should be able to release products that they cannot control and then avoid liability.

Member of the Public - Mayu Tobin-Miyagi

Despite the hypothetical harms that receive attention, there are ongoing harms that are currently affecting New Yorkers.

Member of the Public - Mayu Tobin-Miyagi

The council should focus on holding AI companies liable beyond transparency measures.

Member of the Public - Mayu Tobin-Miyagi

AI companies are deploying AI agents that seek as much sensitive data about its users as possible, training its AI models by default with questionable privacy practices and cybersecurity risks.

Member of the Public - Mayu Tobin-Miyagi

Other harms include AI chatbots that produce false or dangerous outputs, businesses using surveillance pricing, or employers surveilling its workers for union campaigns.

Member of the Public - Mayu Tobin-Miyagi

Some of the bills considered today would address some of those real harms.

Member of the Public - Mayu Tobin-Miyagi

Intro 2599 would implement a version of the People First Chatbot Bill, which EPIC developed with Consumer Federation of America and Fair Play.

Member of the Public - Mayu Tobin-Miyagi

The bill would treat chatbots for what they are, products, and hold accountable the company

Member of the Public - Mayu Tobin-Miyagi

that make them when they cause harm.

Member of the Public - Mayu Tobin-Miyagi

Intro 2600 would similarly impose common sense liability on AI companies with a private right of action.

Member of the Public - Mayu Tobin-Miyagi

We support these bills and urge the council to ensure that there are sufficient enforcement resources.

Member of the Public - Mayu Tobin-Miyagi

We urge the council to prioritize these bills that address these harms that are already affecting New Yorkers.

Member of the Public - Mayu Tobin-Miyagi

Thank you for the opportunity to testify today and happy to answer any questions.

Carmen N. De La Rosa

Thank you.