Levine tells De La Rosa about consumer AI harms DCWP is seeing
De La Rosa asks DCWP Commissioner Sam Levine what AI misuses harm consumers most. Levine cites voice cloning scams against seniors, algorithmic price fixing, surveillance pricing, and an attitude among AI companies that they bear no responsibility for downstream consequences.
Thank you.
I have a question for our DCWP.
Commissioner and team, what types of AI misuse are you seeing that harm consumers that you're most concerned about?
Well, thank you, Council Member.
Thank you, Chair.
It's great to have the opportunity.
opportunity to be here.
We're concerned about a wide range of misuse, whether it's people using voice cloning technology that these AI companies make fully available to scan our seniors,
whether it's grocery stores using AI technology to fix prices or to personalize prices, something that the speaker has introduced a bill to prohibit.
We're seeing widespread misuse of these tools.
And the other thing we're seeing across the board is an attitude by these AI companies that they bear no responsibility for the downstream consequences.
I have to just say, Chair, I was struck by the final answer I heard by the witness for OpenAI, who when asked a basic question about AI safety, responded that she works in policy, not safety.
How are you running a company like OpenAI set to go public introducing trillion-dollar tools and you don't have safety as part of your policy division?
Deeply disheartened by what we heard at the hearing earlier today.
Absolutely.
You should have heard their first answer.
It went something like, I don't know.
There were a lot of I don't knows, and on behalf of the admin, we hope to give you more fulsome answers.