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Q&A

Aldebol and Pollack clarify EAP coverage and participation numbers

New York City Council · Oct 16, 2026 · starts 0:56:24 · 1 min 31 sec

Aldebol asks whether EAP numbers include DOE and H&H; Pollack says EAP serves DOE, H&H, and other agencies while uniformed agencies have their own programs, and clarifies Work Well reached 60,000 participants.

Shirley Aldebol

Yeah, because 16, does that include the DOE and other employees, or is it just the 100 and...

Shirley Aldebol

What was it, 160-something employees?

Daniel Pollack

So EAP serves the Department of Education and health and hospitals.

Daniel Pollack

Some of the uniformed agencies have their own EAP programs, but our EAP program will never turn anyone away.

Daniel Pollack

But it does serve DOE and health and hospitals and NIH as well.

Daniel Pollack

WorkWell will also participate with every agency who wants to program it.

Shirley Aldebol

So we do have a lot of work to do.

Shirley Aldebol

You know, it's 370,000 employees, including H&H and DOE, and 16,000 have availed themselves.

Daniel Pollack

Oh, I thought it was 60,000, 6-0.

Shirley Aldebol

Oh, 60.

Daniel Pollack

Yes, 6-0.

Daniel Pollack

Oh, 16.

Daniel Pollack

But still.

Daniel Pollack

That's a better number.

Daniel Pollack

Right, better number.

Daniel Pollack

Still, the point stands.

Daniel Pollack

We're always looking for ways to expand and to reach more people.

Daniel Pollack

And we certainly welcome the council's thoughts and partnership in any ideas you may have.

Daniel Pollack

But it's a constant effort.

Daniel Pollack

Like I said, it's not different.

Daniel Pollack

Types of employees you have to reach in different ways and something we're always working through.

Shirley Aldebol

Thank you.

Shirley Aldebol

I appreciate that.