Aldebol reviews exit survey findings on why employees leave
Aldebol cites research showing employees seek work-life balance, career development, and competitive pay. DCAS exit surveys show resignations outpacing retirements, over a quarter citing lack of advancement, and 54% would consider leaving for more remote work flexibility.
Studies and reports from the Municipal Research and Services Center and the National League of Cities have found that key retention strategies for municipal workforces are not
so different from those in private sector.
Employees seek work-life balance, stability, career development, and advancement pathways, and competitive compensation and benefits.
Responses to DCAS's exit survey indicate that resignations are continuing to significantly outpace retirements,
and over a quarter of resigning employees cite a lack of career advancement opportunities as this main driver for leaving.
Moreover, when employees were asked to make recommendations for how to improve the employee experience, the most common requests were for increased pay,
improved communication and transparency from management to staff, and to address staffing vacancies to better distribute workload.
It is also notable that 54% of respondents of the city's employee viewpoint survey indicated that they would consider taking a job elsewhere if it offered greater flexibility for remote work options.
Given that city employees have shared the specific factors that not only lead them to depart, but that could lead them to remain in civil service, this committee is interested to see what actions
the administration plans to take to reduce attrition and retain dedicated civil servants.