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Q&A

Hudson asks DCAS about employee survey participation rate

New York City Council · Oct 16, 2026 · starts 0:18:32 · 2 min 23 sec

Council Member Crystal Hudson asks what percentage of the workforce the 16,000 survey respondents represent and what DCAS is doing to boost participation; Porter says the survey runs on a two-year cadence and the next is due in 2027.

Crystal Hudson

Thank you so much, Chair.

Crystal Hudson

Just a quick question for you, Deputy Commissioner Porter, about...

Crystal Hudson

The survey, the voluntary employee survey, you said 16,000 employees took the survey.

Crystal Hudson

Out of how many total, or do you know what percentage?

Katrina Porter

So the survey was released to all New York City employees.

Katrina Porter

We marketed the survey through agency personnel officers.

Katrina Porter

I believe we went direct to the employee as well to provide them with the link and an opportunity to take the survey.

Katrina Porter

And that was the population that actually responded.

Crystal Hudson

Do you know what percentage of the total workforce, the 16,000?

Crystal Hudson

Employees are?

Katrina Porter

Oh, that's a good question.

Katrina Porter

Let's see if we have that.

Crystal Hudson

And I guess while you do that, I'm also curious to know what efforts you're taking to get more participation in that survey.

Katrina Porter

So the survey is on a two-year cadence.

Katrina Porter

So we look at this as like the benchmark survey.

Katrina Porter

And so the next time that we have to administer the survey, we will try to do more marketing and get folks more excited about sharing their experience with us.

Katrina Porter

But that should be in 27, right?

Katrina Porter

The next survey?

Katrina Porter

Yeah.

Crystal Hudson

And do you have a goal for how much participation you would like to see?

Crystal Hudson

If this is the benchmark?

Kadian Outar

So we're currently figuring out that statistics, and one of the things that we're looking at is the timeline that we release the survey.

Kadian Outar

This is a survey that also goes out to the Department of Education.

Kadian Outar

And so within the law, we were required to release it by September.

Kadian Outar

We made some adjustments to make sure that we're able to get the teachers in, and so we're looking at the timeline.

Kadian Outar

If there's an earlier timeline that we can issue the survey, that would allow us to have more opportunity to market it and to reach the entire population.

Kadian Outar

And so we're developing our strategies and thinking about that now, although the survey is not due until next year before September.

Crystal Hudson

Thank you.

Katrina Porter

And, Councilmember, we can follow up with you on that percentage.

Katrina Porter

We don't have that available.