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Public Testimony

Chaudhry Hassan Mahmood describes AI deployed inside city emergency dispatch

New York City Council · Oct 16, 2026 · starts 1:52:42 · 1 min 46 sec

Department of Enterprise Technology employee Chaudhry Hassan Mahmood says AI tools are deployed by private contractors on FireCAD and EMSCAD emergency dispatch with PII and PHI, without AI governance policy, civil service review, or public disclosure, and asks for a public AI tool registry, FOIL-able records, controller audits, civil service sign-off, and whistleblower protections.

Carmen N. De La Rosa

Chaudhry Hassan Mahmood, you may begin.

Member of the Public - Chaudhry Hassan Mahmood

Thank you.

Member of the Public - Chaudhry Hassan Mahmood

Good morning, Chair and member of the committee.

Member of the Public - Chaudhry Hassan Mahmood

My name is Chaudhry Mahmood.

Member of the Public - Chaudhry Hassan Mahmood

I am a permanent employee of the Department Bureau of Enterprise Technology at 12 weeks of service.

Member of the Public - Chaudhry Hassan Mahmood

On October 8, the Council held a landmark hearing on AI risk.

Member of the Public - Chaudhry Hassan Mahmood

I am here to tell you the risk that like inside the city agency right now, not in the theory, but not in the practice.

Member of the Public - Chaudhry Hassan Mahmood

In FTNY BET, artificial intelligence tools are being deployed by the private contractors on emergency dispatch system call centers with PAI and PHI involved.

Member of the Public - Chaudhry Hassan Mahmood

Both the candidate aided dispatch system, which is FireCAD, EMSCAD, with no AI governance policy, no civil servant review or public disclosure.

Member of the Public - Chaudhry Hassan Mahmood

These are the systems that route fire engines, ambulances, they contain 911 call data, EMS patient medical records and fire marshal investigative information.

Member of the Public - Chaudhry Hassan Mahmood

So I know there is because there is by the 5th of October, third party validation, workspace impact reporting, whistleblower protection, all of them apply directly to what's happening to the FDN right now.

Member of the Public - Chaudhry Hassan Mahmood

I am asking the committee to require city agency to publish a public AI tool registry, FOIL, ABLE, and

Member of the Public - Chaudhry Hassan Mahmood

controller audited mandated civil service sign-off before any AI tool being used with PII, PHI, or public safety data.

Member of the Public - Chaudhry Hassan Mahmood

They extend the whistleblower protection, as Kim also said.

Member of the Public - Chaudhry Hassan Mahmood

Explicitly AI governance disclosure.

Member of the Public - Chaudhry Hassan Mahmood

So I

Member of the Public - Chaudhry Hassan Mahmood

I have written full testimony, which I'm going to submit after this.

Member of the Public - Chaudhry Hassan Mahmood

I am available to brief staff confidentially if it's required.

Member of the Public - Chaudhry Hassan Mahmood

The risk is not coming for sure.

Member of the Public - Chaudhry Hassan Mahmood

It is already inside the building.

Member of the Public - Chaudhry Hassan Mahmood

Thank you.