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Agency Testimony

Esposito discusses hospital diversion and mutual aid efforts

New York City Council · Oct 20, 2026 · starts 0:26:35 · 2 min 4 sec

Esposito says FDNY is working with hospitals to reduce diversion and has asked hospital partners to add 911 ambulances, with three agreeing so far. He cites Staten Island hospitals agreeing to accept mental health patients and says FDNY invoked the state mutual aid agreement and welcomes volunteer units.

John Esposito

As with all areas of emergency response, the more communication and coordination between partners, the better the outcome.

John Esposito

We've also been working with the Greater New York Hospital Association.

John Esposito

We've asked our existing hospital partners who participate in the 911 system to add additional units.

John Esposito

To date, three have agreed to provide additional assistance.

John Esposito

We have also invoked our New York State Mutual Aid Agreement.

John Esposito

And we continue to welcome units from the volunteer corps within the city to assist with 911 calls.

John Esposito

These are partners who are already familiar with our system and who have participated in past times of need, including during COVID.

John Esposito

We've been working with the hospitals to address persistent diversion issues.

John Esposito

One challenge that creates longer response times is when hospitals go on diversion and refuse to accept patients.

John Esposito

This is sometimes necessary for a variety of valid reasons.

John Esposito

But we also experience hospitals that frequently go on diversion for certain types of patients, which means that ambulances have longer trips to drop off patients and longer trips back to where they came from.

John Esposito

We continue to speak with hospitals where this practice creates persistent challenges to get them to go off diversion and become a destination for patients.

John Esposito

One recent success is on Staten Island, where two hospitals that had consistently remained on diversion for mental health patients.

John Esposito

This in turn required ambulances to drive across the island to reach a hospital that was accepting that type of patient and then drive back across the island again to get back to the area it was serving.

John Esposito

By these hospitals agreeing to begin accepting mental health patients, ambulances no longer need to traverse the island in order to transport patients to receive appropriate care.