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Public Testimony

Greco says retention, not training, is the workforce crisis

New York City Council · Oct 20, 2026 · starts 3:00:10 · 2 min 9 sec

Greco says FDNY may be training as many EMTs as it can, but the city is losing more EMTs and paramedics than it can replace. He says the problem is retention caused by EMS being devalued, underpaid, and under-resourced, and he compares EMT and firefighter salaries after five years.

Member of the Public - Michael Greco

The FDNY tells us it's training as many EMTs as capacity allows, but that should alarm this city council, not reassure it.

Member of the Public - Michael Greco

We are still losing more EMTs and paramedics than we can train and bring into the system.

Member of the Public - Michael Greco

The problem is not training new recruits.

Member of the Public - Michael Greco

It's retaining the EMTs and paramedics we already hired.

Member of the Public - Michael Greco

You cannot train your way out of a workforce crisis when you refuse to address why people are leaving.

Member of the Public - Michael Greco

The reason for systemic delays, staffing shortages, and long wait times facing FDNY EMS is because of the way EMS is devalued, underpaid, and under-resourced in the FDNY.

Member of the Public - Michael Greco

This is a result of a tale of two departments in which one of the co-equal branches of the FDNY's uniform emergency response system is not recognized as uniform and not treated equally.

Member of the Public - Michael Greco

The only way to solve this problem is to change policies and provide pay equity.

Member of the Public - Michael Greco

This is the obvious result of EMS not being provided uniform status, only being budgeted a quarter of the uniform staff while responding to 75% of the calls.

Member of the Public - Michael Greco

And severely underpaid is what you are seeing today.

Member of the Public - Michael Greco

All of the discussions about efficiency, EMS are incredibly efficient, not taking meal or bathroom breaks.

Member of the Public - Michael Greco

Traffic?

Member of the Public - Michael Greco

Traffic has always existed.

Member of the Public - Michael Greco

The difference now is that units have to travel further.

Member of the Public - Michael Greco

With less staff to get to emergencies.

Member of the Public - Michael Greco

And dispatch time, again, traveling longer is the result of being understaffed.

Member of the Public - Michael Greco

That misses the point.

Member of the Public - Michael Greco

An attempt to blame EMS for a systemic and cultural problem in the FDNY.

Member of the Public - Michael Greco

Compensation is a major part of the answer.

Member of the Public - Michael Greco

An EMT with five years experience earns approximately $60,000 in base salary compared with $109,000 for a firefighter of the same time.

Member of the Public - Michael Greco

That disparity makes recruitment more difficult and drives experienced professionals away.

Member of the Public - Michael Greco

These are people responding to the same emergencies, entering dangerous situations, and carrying enormous responsibility for protecting human life.

Member of the Public - Michael Greco

How can the city expect to retain an experienced workforce while treating these professionals as though their service is worth substantially less?