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Remarks

Aviles rebuts DEP claim that portal is already translated

New York City Council · Oct 20, 2026 · starts 0:28:01 · 1 min 21 sec

Aviles says DEP has translated a form or guidance but not integrated translation into the portal. She says users must print a form, return to the website, and manually translate each part, which she calls unworkable and not full language access.

James F. Gennaro

Sure, I recognize Councilmember Avila.

Alexa Avilés

I know we want to get into the panels, but I felt compelled to respond to the administration's claim that did they or done that in terms of translating the portal.

Alexa Avilés

I think from my exploration in these several minutes, it is true that a form guidance has been translated separately.

Alexa Avilés

So we will provide kudos to the administration that actually there is a form there that is translated that will guide someone.

Alexa Avilés

But what this requires for the record is that an individual go into the website.

Alexa Avilés

Print out the form, then go back to the website, and use the form, and then go back to the website to translate each one manually in their head.

Alexa Avilés

This is a crazy way of doing things.

Alexa Avilés

It is not integrated.

Alexa Avilés

What we are asking for is a full integration where you go to one place,

Alexa Avilés

You make your reports, you submit your documentation and evidence, not that you have to have a menagerie of documents and, you know, investigative lenses to figure out how to navigate the two things.

Alexa Avilés

So administration, you're on your way.

Alexa Avilés

You have not yet arrived to the promised land.

Alexa Avilés

Thank you.