Dalton reports BAVR operations and declining incidents
Dalton says ICL has run BAVR since 2008, 173 veterans were housed in FY25 and 141 in FY26, serious incidents dropped 44%, 911 calls dropped 48%, and complaints and transfer requests also declined.
And a turn to shelter operations and conditions at Borden Avenue Veterans Residence.
ICL serves as the provider at BAVR.
ICL has been a provider there since 2008 with the core mission of helping New York City's homeless veteran community improve their physical mental health through wraparound social services, recreational programs to help clients get back on their feet.
ICL works hard to help their veteran clients transition to permanent homes.
173 veterans moved out into housing in FY25, surpassing the annual target of 155, and another 141 veterans moved out into housing in FY26.
Since January 2026, 55% of clients have gained or maintained employment.
In addition, all critical measures at Borden are going in the right direction.
From January 1 to October 1, 2026, the site recorded 377 serious incidents, down 44% from 674 in the same time period in 2025.
Every major incident category declined, and the most serious types dropped the most.
Psychiatric emergencies fell by more than half.
Drug and alcohol incidents fell by 39%.
Quality of life and failure to comply incidents fell by 35%.
Fights fell by 31%.
Calls to 911 show the same improvement.
From January to September, calls at the site fell 48% from 813.
to 419.
Ambulance calls, the largest category, dropped 49%.
Disputes fell 58%, and reports of theft fell 80%.
BAVR residents are also filing fewer complaints.
There were 35 complaints in 2026 compared with 43 in the same time period in 2025.
Transfer requests from residents asking to leave the site fell by 60% from 10 to 4.