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Agency Testimony

Dalton says on-site services paused during COVID are being restored

New York City Council · Oct 21, 2026 · starts 0:40:50 · 53 sec

Dalton notes that AA, NA, and other on-site programs paused during COVID and never restarted, and says DHS is working to simplify the process for outside providers and volunteers to return to BAVR.

Erin Dalton

On-site services at Borden Avenue.

Erin Dalton

Some services that residents once relied on are no longer available in the building.

Erin Dalton

During COVID, several on-site programs were paused and never restarted, including Alcoholics Anonymous and Narcotics Anonymous.

Erin Dalton

Some DHS procedures have also made it harder for outside providers and volunteers to come on site.

Erin Dalton

We are working through these challenges.

Erin Dalton

We are committed to a simpler, faster process for bringing services back into the building without compromising residents'confidentiality or safety.

Erin Dalton

Our goal is to make it easy for trusted partners such as recovery group, veterans organizations, and community providers to meet residents where they live.

Erin Dalton

These services will add to the support already available on site, including employment and training programs, physical and mental health, and substance use services, and access to public benefits and permanent affordable housing.

Erin Dalton

We will continue to monitor building food and service conditions at BAVR.