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Q&A

Hudson asks Mata about equitable access and shelter options

New York City Council · Oct 21, 2026 · starts 1:59:56 · 3 min 12 sec

Hudson asks what equitable access looks like for women, LGBTQ+, older, and disabled veterans and whether veterans can choose a different shelter; Mata describes outreach with other agencies, roundtables, and DVS as a connector.

Crystal Hudson

And then I wanted to, for Commissioner Mata,

Crystal Hudson

You referenced in your testimony strengthening equitable access for women veterans, LGBTQ plus veterans, older veterans, veterans with disabilities, and communities that may face additional barriers to services.

Crystal Hudson

Can you just share what that looks like?

Crystal Hudson

And if someone prefers to be in a different type of shelter environment, what that process looks like if they didn't want to be at somewhere like a Borden Avenue?

Crystal Hudson

And also on the website, it says that Borden Avenue houses both male and female veterans.

Crystal Hudson

Can you verify?

Crystal Hudson

Whether that's accurate?

Yesenia Mata

When it comes to Borden, I will defer the questions to Commissioner Delton.

Yesenia Mata

There's two answers to that.

Yesenia Mata

First, to the component of the outreaching that we are doing when it comes to women veterans, LGBTQ plus veterans, and veterans with disabilities.

Yesenia Mata

We are working in conjunction with other city agencies, such as the Commissioner for Disability, the Commissioner of Aging,

Yesenia Mata

to ensure that we have a collaborative effort to outreach properly to those veterans.

Yesenia Mata

We also have held various roundtables to ensure that we can hear directly from the veteran groups as to how we should be outreaching.

Yesenia Mata

Further, we also want to thank City Council for...

Yesenia Mata

when it comes to outreaching and more information is going to come out on that.

Yesenia Mata

We just finalized that specific plan.

Yesenia Mata

And I will further refer this to my chief of staff, Nicole.

Yesenia Mata

But at DBS, further what we are doing when it

Yesenia Mata

Our main focus is to be the sole connector.

Yesenia Mata

So what we do is our focus is to place veterans into housing, and that is a very rigorous process at the agency.

Yesenia Mata

We assess the needs.

Yesenia Mata

We develop individualized housing plans, help identify units, arrange viewings, gather documents, coordinate subsidies and inspections with the responsible agencies, and provide the aftercare component.

Yesenia Mata

So after Nicole explains further the outreach, Donnie Smalls will go further on the aftercare.

Nicole Orlando

Thank you so much again for that question.

Nicole Orlando

And just to emphasize Commissioner Mata's response, as well as we're really focused in this administration under the leadership of Commissioner Mata on veteran feedback on a lot of programming and things that we are doing.

Nicole Orlando

This includes the inclusion on our website of a feedback form that a veteran can fill out if they have issues with any aspect that's going on in the veteran community.

Nicole Orlando

This helps us to identify what these issues are and being able to better support, as well as Commissioner mentioned, the collaboration with different city agencies, city council members, so that we can all be in constant communication about these issues otherwise, as well as ideas that veterans have.

Nicole Orlando

So that includes roundtable discussions, partnership with our independent board, and just understanding what the community needs.

Nicole Orlando

I'll pass over to Dane.