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Agency Testimony

Mata details housing pathways, placements, and prevention coordination

New York City Council · Oct 21, 2026 · starts 0:21:16 · 4 min 6 sec

Mata describes vouchers including HUD-VASH, CityFHEPS, and Section 8, DVS's role navigating agencies, placements growing from 55 in FY22 to 209 in FY26, aftercare contacts through 22 months, and prevention coordination with partner agencies.

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No single voucher or housing program meets every need.

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DVS helps veterans navigate pathways that include the Veteran Focus CCM voucher, CityFABS Section 8 administered through NYSHA or HPD, and HUD-VASH in partnership with the United States Department of Veteran Affairs.

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We also assist with documentation for one-shot deals when emergency financial assistance can help address arrears or other housing costs.

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Importantly, DVS does not independently control eligibility determination, inspection, payment, or approval.

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Our role is to help the veteran navigate those steps and keep the process moving across agencies.

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We have seen meaningful progress.

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According to our July 2026 VetStat reporting, DVS permanent housing placements grew from 55

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in FY22 to 119 in FY23, 126 in FY24, 153 in FY25, and 209 in FY26.

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In FY26, our team also completed 318 housing viewings and assisted with 231 affordable housing applications.

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These numbers represent individual veterans taking steps toward greater stability and the sustained work staff and partners behind each placement.

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But a placement is not the end of our responsibility.

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I want to emphasize this point.

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Giving a veteran the keys to an apartment is a major milestone, but helping that veteran keep those keys is just as important.

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A veteran may still need help with benefits, recertification, employment, food, health care, or unexpected financial emergency.

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Without that continued support, a housing placement can remain fragile.

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Our current aftercare framework includes scheduled follow-up contacts extending through 22 months after placement.

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Those contacts help staff identify rent or subsidy issues, housing conditions, safety concerns, and other threats to stability.

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In FY26, 702 veterans answered an aftercare call, according to our July reporting.

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We are also examining ways to strengthen it.

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early follow-up, and more consistently connect veterans to the broader supports they need.

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Any proposed enhancements remain subject to review and approval.

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Our existing policy remains in effect.

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Prevention must be part of the same conversation.

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When we identify a veteran at risk of losing housing, we can coordinate referrals for financial assistance, legal support, landlord engagement, benefits, and other services before the instability becomes homelessness.

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A successful housing system should be measured not only by how many people move into permanent housing, but also by how many remain there.

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None of this work happens in isolation.

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We rely on close coordination with the Department of Homeless Services, DSS, NHRA, NYSHA, HPD, and the VA, shelter

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operators, property owners, nonprofit housing providers, and legal and community-based organizations.

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Each partner has a distinct role.

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DVS helps bring those roles together around the veteran and their housing plan.

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That coordination is particularly important when a case requires multiple documents, inspections, agency approvals, and payments processed before a move can take place.

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We also recognize that housing needs intersect with mental health, employment, and family stability.

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A veteran seeking an apartment may need a connection to health care.

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A veteran who has moved in may need help securing employment or accessing benefits.

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Our team works with veterans serving and community partners to make those connections rather than treating housing as a standalone transaction.