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Q&A

Morano asks Gibson about biggest problems at Borden

New York City Council · Oct 21, 2026 · starts 4:21:53 · 6 min 34 sec

Morano asks the biggest problem; Gibson says GPD funding allowed extra family time, staff have been understanding, urine containers help disabled residents, and maintenance cleans regularly.

Frank Morano

And so, Mr.

Frank Morano

Gibson, just to be clear and for everybody, you're currently a resident at Gordon?

Frank Morano

How long have you been there?

Member of the Public - William Gibson

I've been there since February of 2025 with a break in between to bury my dad and came back.

Frank Morano

What is, if you had to pick, the single biggest problem with conditions at Borden right now?

Frank Morano

Wow.

Frank Morano

Or if you want to pick two, pick two.

Member of the Public - William Gibson

See, that's wild.

Member of the Public - William Gibson

Because now you're saying pick one thing.

Frank Morano

Well, pick two.

Member of the Public - William Gibson

You know.

Member of the Public - William Gibson

Well, it would be great to have the GPD come back because that allowed extra time for me to be able to reach out with my family.

Member of the Public - William Gibson

Because I have two grandchildren currently in the ACS system.

Member of the Public - William Gibson

And with the GPD rule, they was able to see me longer.

Member of the Public - William Gibson

Because now they can know that they have a family member that will see them every so often and they're not alone.

Member of the Public - William Gibson

Once the GPD rule got cut.

Frank Morano

What's been your experience in terms of how helpful the ICL staff has been in terms of getting you to transition into more permanent housing?

Member of the Public - William Gibson

Well, with the staff, they've been very understanding of me as a person.

Member of the Public - William Gibson

Because what you got to understand is that all the residents there at boarding got an issue going on.

Member of the Public - William Gibson

Now, whether or not they're going to, you know, look at it or they're able to talk about it, not talk about it.

Member of the Public - William Gibson

See, that's another issue.

Member of the Public - William Gibson

Because what I feel the staff has done with me, they tried to understand me first as an individual.

Member of the Public - William Gibson

So when I first got.

Member of the Public - William Gibson

I wasn't able to really talk and express myself like I do now.

Member of the Public - William Gibson

And they allowed me the room to sort of come to them.

Member of the Public - William Gibson

And once they heard everything that I have going on, they were like, oh, wow.

Member of the Public - William Gibson

You know, so.

Member of the Public - William Gibson

They do their best, I feel, not to breathe down your neck, but at the same time, meet with them.

Member of the Public - William Gibson

So the thing that if you go there and bring up my name, watch how the staff reacts.

Member of the Public - William Gibson

Because even when I was silent, when that notice came under the door, I made sure they saw me so that their work can be done.

Member of the Public - William Gibson

Because you got to remember, they get audited.

Frank Morano

My last question, and then I'll defer to colleagues, is we heard a lot from people and in the press that maybe the picture that I got when I visited Warden Avenue wasn't an accurate one.

Frank Morano

Maybe they tried to get everything cleaned up and give residents warnings, hey, clean up your urine containers, so on and so forth.

Frank Morano

Based on your experience, is that accurate?

Frank Morano

Do they try to put their best foot forward when there are visitors?

Frank Morano

Or did I get an accurate picture of what happened when I visited?

Member of the Public - William Gibson

Well, I can speak to that very well.

Member of the Public - William Gibson

So with that being said, the maintenance staff there cleans the place very regularly.

Member of the Public - William Gibson

Okay.

Frank Morano

All the time, irrespective of who's coming.

Member of the Public - William Gibson

All the time.

Member of the Public - William Gibson

I will say it's been more cleaner of late because we've had, from my understanding, that the amount of people that's been there were very low at one point.

Member of the Public - William Gibson

But now within the past couple of weeks, new face, new face, new face.

Member of the Public - William Gibson

Within the past couple of weeks.

Member of the Public - William Gibson

So with that being said, when it comes to urine containers, I would like to say that

Member of the Public - William Gibson

Get on the residents to keep their rooms clean.

Member of the Public - William Gibson

Because you have a personal space where other people and other residents, other shelters don't have a personal space.

Member of the Public - William Gibson

Keep it clean.

Member of the Public - William Gibson

And when it comes to the urine containers, dump them, wash them.

Member of the Public - William Gibson

Contain them so when the staff needs to come in your room and do a room check, they don't have to be exposed to that.

Member of the Public - William Gibson

And you should be, and let's also be clear here that, okay, look, there's a lot of guys in there that got disabilities.

Member of the Public - William Gibson

If it wasn't for those urine containers, we would be moonwalking on urine every day.

Member of the Public - William Gibson

From their rooms to the bathrooms.

Member of the Public - William Gibson

And there's two sets of bathrooms.

Member of the Public - William Gibson

There's one in the cafeteria.

Member of the Public - William Gibson

And there's the main bathroom.

Member of the Public - William Gibson

So those gerund containers are a help to those guys.

Frank Morano

Understood.

Member of the Public - William Gibson

Just keep them clean.

Frank Morano

Thank you.

Frank Morano

Anybody else have questions for Mr.

Frank Morano

Gibson?

Member of the Public - Jesse Figueroa

Chair Hudson and then...

Member of the Public - William Gibson

There's nuance to everything.

Crystal Hudson

There absolutely is, and I appreciate your testimony.

Crystal Hudson

I just wanted to verify, and maybe I'll have to get this from somebody else, but the GPD rule, do you know if that was related to the federal funding?

Member of the Public - William Gibson

From my understanding, I was told that, you know, that now...

Member of the Public - William Gibson

The facility now is ran totally by DHS.

Member of the Public - William Gibson

Okay.

Member of the Public - William Gibson

And with the GPD rule being gone, the extra time I was allowed to be out, I can't do that no more.

Crystal Hudson

Okay.

Crystal Hudson

And extra time you're allowed to be out, meaning out of the shelter?

Member of the Public - William Gibson

Yes.

Crystal Hudson

Okay.

Crystal Hudson

Thank you.

Frank Morano

Councilman Wong.

Phil Wong

Just one question.

Phil Wong

Thank you, Jeff.

Phil Wong

One question.

Phil Wong

Do you have access to the library's computers and books right now?

Member of the Public - William Gibson

Yes, just not overnight.

Phil Wong

Do you have internet?

Member of the Public - William Gibson

Yeah, there's internet, dude.

Phil Wong

There's internet that you can visit websites, right?

Member of the Public - William Gibson

Yes, and we can also sign in on our phones, but there's a 24-hour lockout rule.

Member of the Public - William Gibson

So meaning that, you know, I'm a techie.

Member of the Public - William Gibson

So, you know, when you're logging into the site,

Member of the Public - William Gibson

and onto the, to get access, it shuts you down after 24 hours and you have to re-log in again.

Member of the Public - William Gibson

That's not a bad thing.

Member of the Public - William Gibson

So that way, whoever's running, you know, the site administrator, they can do their cleanup and you have to log back in again.

Member of the Public - William Gibson

So that's the only, that's the only rule with that.

Phil Wong

Thank you.

Frank Morano

Thank you all.

Phil Wong

Thank you, Jeff.

Frank Morano

Appreciate it very much.