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Q&A

Morano questions Dalton on unannounced visit policy

New York City Council · Oct 21, 2026 · starts 1:34:26 · 3 min 30 sec

Morano asks if visits are atypical, cites a flyer warning residents to clean urine containers, and asks if he can visit unannounced; Dalton says current policy requires notifying DSS, and the coordinated visit with Hudson was unannounced to the provider.

Frank Morano

Let me also follow up on one of the issues.

Frank Morano

that several of my colleagues raised, which is this issue of was our visit there atypical, right?

Frank Morano

A lot of us remember Hogan's Heroes when the Geneva Convention would come to town.

Frank Morano

The POW camp was a very different place than on a typical day.

Frank Morano

There was a flyer distributed, which was shown on the news and elsewhere, essentially warning folks to clean up containers of urine and things like that.

Frank Morano

When I visited, ICL told me that, one, it's not atypical to have these sorts of flyers to encourage people to clean up their space.

Frank Morano

And they also said that they would welcome unannounced visits from me or any of my colleagues.

Frank Morano

There seemed to be a little confusion about what the policy in terms of unannounced visits is.

Frank Morano

What exactly is the policy when it comes to unannounced visits?

Frank Morano

Am I able to go to Borden Avenue today, tomorrow, next week without telling anybody?

Frank Morano

As long as I sign that form that you referenced earlier.

Erin Dalton

I will start and I'll see if the Deputy Commissioner has anything to add there.

Erin Dalton

So as I mentioned before, and you probably don't want me to go through the whole thing again,

Erin Dalton

we have a policy and a set of procedures for entrance into our shelter system that are our way of complying with both state and local laws.

Erin Dalton

As DHS and the deputy commissioner can speak to that and a number of other people can make unannounced visits to check in on the conditions as part of our oversight responsibility.

Erin Dalton

And I think you would count this as an unannounced visit.

Erin Dalton

Last night, Chair Hudson and I

Erin Dalton

We coordinated, right?

Erin Dalton

So she coordinated with our office.

Erin Dalton

She signed the appropriate agreement.

Erin Dalton

And without telling the provider, which is the important part, and I can assure you I did not tell the provider that we were coming, we showed up at Borden Avenue Shelter around 8 p.m.

Erin Dalton

Last night.

Erin Dalton

And so that is an unannounced.

Erin Dalton

Right.

Frank Morano

So I don't want to belabor the point because, but we do have a very cynical public, as you know, especially New Yorkers, right?

Frank Morano

And it's a cynical public that I'm sure already thinks I'm being way too nice to you guys.

Frank Morano

But a lot of folks will say that if you're telling the DSS commissioner,

Frank Morano

Hey, you know, we're coming to this shelter today.

Frank Morano

That's not exactly the same as just a regular unannounced visit of me going without telling you.

Erin Dalton

Yeah, so that is not currently in our allowed procedure.

Erin Dalton

And again, which is routed in state and local law.

Erin Dalton

There are some circumstances and, you know, it's written in those procedures, like the Coalition for the Homeless under court order.

Erin Dalton

We've protocolized ways that they can...

Erin Dalton

Do visits of that kind.

Erin Dalton

And it is, I think, possible to get to that kind of an understanding, but it is not our current approach.

Erin Dalton

We must follow the current and DHS, and certainly our providers must follow the current procedure that is laid out and allows us to comply with the current state and local laws.

Frank Morano

Thank you.

Frank Morano

Councilmember Wan.