Morano welcomes ICL and Phoenix House panel
Morano thanks providers for their work, acknowledges complaints but appreciates staff effort, and invites Jody Rudin to begin.
First, before you begin, actually, I'll say, you know, a lot of us who are trying to do the right thing by our veterans or people that are in shelters generally, we're quick to complain.
And sometimes I'm concerned that that has the effect of people like you or other providers that spend a lot of time and effort trying to
help people that that leads those folks to feeling like their work is not appreciated.
Know that however many complaints I have about Borden Avenue or any other facility, I really appreciate and recognize the work that not only you do, but your staff does.
Thank you for doing it.