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Public Testimony

Rana Bissassar describes peer counseling at Borden

New York City Council · Oct 21, 2026 · starts 4:42:14 · 4 min 51 sec

Bissassar introduces himself as a retired Master Sergeant and Bronze Star recipient, a peer counselor at Borden since April 2024, and describes the aftercare program and community meetings.

Member of the Public - Rana Bissassar

Hello.

Member of the Public - Rana Bissassar

All right.

Member of the Public - Rana Bissassar

Good afternoon.

Member of the Public - Rana Bissassar

My name is Rana Bissessor.

Member of the Public - Rana Bissassar

and I'm a retired Master Sergeant of the United States Army.

Member of the Public - Rana Bissassar

And a Bronze Star recipient for action in combat.

Member of the Public - Rana Bissassar

I graduate from the University of Maryland College Park Overseas Campus, where I got my bachelor's in Bachelor of Science in Business and Management.

Member of the Public - Rana Bissassar

I have continued my education since, earning my New York City Certified Peer Specialist credential in 2024.

Member of the Public - Rana Bissassar

And certified recovery peer advocate in 2025.

Member of the Public - Rana Bissassar

My testimony today to tell you is a story of my transition from training and leading soldier during the

Member of the Public - Rana Bissassar

leading soldiers in war during the first half of my life.

Member of the Public - Rana Bissassar

To support people experiencing homelessness during the second.

Member of the Public - Rana Bissassar

I'm a peer counselor at Borden Avenue Veteran Residence since April 2024.

Member of the Public - Rana Bissassar

I draw on lived life experience and professional training

Member of the Public - Rana Bissassar

to offer non-clinical emotional

Member of the Public - Rana Bissassar

support, guidance, and mentorship.

Member of the Public - Rana Bissassar

Peer counseling connects in real who had overcome adversities such as mental health,

Member of the Public - Rana Bissassar

challenges, substance use disorder, trauma, or academic barriers.

Member of the Public - Rana Bissassar

With other familiar circumstances.

Member of the Public - Rana Bissassar

My Bronze Star and my certified recovery peer advocate

Member of the Public - Rana Bissassar

and my New York City peer special certification reflect two complementary foundations of my work.

Member of the Public - Rana Bissassar

Military experience that helped me build trust with the veterans and peer support training that equips me to support residents in their recovery.

Member of the Public - Rana Bissassar

Having counseled hundreds of soldiers on career progression and personal conduct, I bring mentorship-centered approach to peer support.

Member of the Public - Rana Bissassar

I strive to model the resilience

Member of the Public - Rana Bissassar

needed to navigate life's darkest moments.

Member of the Public - Rana Bissassar

Demonstrating how a soldier discipline and a counselor's empathy can work hand in hand.

Member of the Public - Rana Bissassar

Also recognition from Governor Scott in Florida, who also underscore administrative experience, bring to my work.

Member of the Public - Rana Bissassar

Extending my commitment to service from the field, the office, and the boardroom.

Member of the Public - Rana Bissassar

I completed my peer counseling internship with Borden and have brought his approach and commitment

Member of the Public - Rana Bissassar

to excellence to my work.

Member of the Public - Rana Bissassar

We're from day one.

Member of the Public - Rana Bissassar

I appreciate the opportunity to share how compassionate and dedication guide me, my support for board and clients today.

Member of the Public - Rana Bissassar

One of my main job also I do is the aftercare program.

Member of the Public - Rana Bissassar

And I talk to veterans on a daily basis.

Member of the Public - Rana Bissassar

Once a month at Borden, we do the community meeting.

Member of the Public - Rana Bissassar

All the staff will introduce themselves and tell them what they do.

Member of the Public - Rana Bissassar

And I tell them plainly, I'm here to help you.

Frank Morano

Thank you very much for your testimony.

Frank Morano

Thank you for your service.

Frank Morano

And a real honor to be joined by someone who's a Bronze Star recipient.

Frank Morano

Thanks for what you've done for the country as well.

Frank Morano

Thank you.

Frank Morano

Thank you.