Chair asks what families most need at first contact; McKenzie cites parent coaches
Brooks-Powers asks what information young people and families most need when they first interact with probation. McKenzie says the process is stressful and parent coaches can better explain the process and guide families through it.
Are offices adequately trained to explain the statutory protections, governance statements made during intake?
Is there a training module in terms of how they should?
I think a number of us can answer that question, but part of the training module does include training by the attorneys on various legal aspects.
Do you think that a standardized notice could further help the officers explain the process consistently?
We believe so, yes.
And in your estimation, what information do young people and families most need when they first interact with probation?
So I think what's needed the most is something that we may not actually be able to legislate, right?