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Agency Testimony

Goodwin recounts 40-year probation career and restoring fundamentals

New York City Council · Oct 26, 2026 · starts 0:07:08 · 51 sec

Goodwin says she started as an intern 40 years ago and has held nearly every position in the probation officer title series. She says restoring the agency to its fundamentals has been her core focus.

Sharon Goodwin

My entire career has been with New York City probation.

Sharon Goodwin

40 years ago, I started as an intern.

Sharon Goodwin

Fresh out of Utica College, now Utica University.

Sharon Goodwin

My alma mater, I have held nearly every position in the probation officer title series, including probation officer trainee, probation officer, court liaison officer, supervising

Sharon Goodwin

probation officer, branch chief, assistant commissioner, deputy commissioner, and now commissioner.

Sharon Goodwin

Restoring the agency to its fundamentals, to what works, has been my core focus.

Sharon Goodwin

Today, I will provide an update on some of the best practices implemented thus far.

Sharon Goodwin

Staffing and recruitment, right-sizing caseloads, and rebuilding relationships.