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Q&A

Harry explains referral source network expansion and borough coverage

New York City Council · Oct 27, 2026 · starts 0:17:14 · 1 min 19 sec

Harry says OCH started with the public workforce system, then expanded to city-contracted nonprofit providers, NYCHA, and CUNY. He says referral sources now cover all five boroughs.

Douglas Harry

Yeah, so I'll start with answering that question first and then happy to give a readout of the providers.

Douglas Harry

So we started in terms of growing our referral source network with starting with the public workforce system, and that's SBS, who operates the Workforce One Center, HRA's business link team, which also does

Douglas Harry

job connection services, particularly for...

Douglas Harry

who are receiving public benefits.

Douglas Harry

But we've also expanded to the city agencies who are contracting with nonprofit providers for this work.

Douglas Harry

And so many of the providers now are

Douglas Harry

have contracts with DYCD, but we also have NYCHA and their REIS program.

Douglas Harry

We're looking to expand for CUNY as well as other city contracted vendors.

Douglas Harry

And so in terms of the process for identifying, we work with the city agencies and we're continuing to work with the CBOs of making sure they are plugged in and authorized to

Douglas Harry

become referral sources.

Douglas Harry

Our goal is to have as much expansive connection across all of the city, all the populations.

Douglas Harry

We're proud that there are referral sources in all five boroughs.

Douglas Harry

And so the process is really trying to maximize the amount of opportunities for New Yorkers through these referral sources.