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Public Testimony

Ibrahim Majalo testifies on customer threats and account deactivation

New York City Council · Oct 27, 2026 · starts 4:55:23 · 2 min 46 sec

Ibrahim Majalo says delivery work is not a crime and workers support families. He describes a Harlem customer threatening to kill him for ringing a bell and says his account was deactivated a year ago, leaving him stressed and without work.

Member of the Public - Ibrahim Majalo

Hello, my name is Ibrahim Majalo.

Member of the Public - Ibrahim Majalo

Thank you for giving me the opportunity to speak.

Member of the Public - Ibrahim Majalo

The city council needs to listen to the people who use the street to earn the living.

Member of the Public - Ibrahim Majalo

Delivery work is not a crime.

Member of the Public - Ibrahim Majalo

Many workers work hard to support their family and deliver food and essential items to people throughout the city because of their clothing, language, or immigrant identity.

Member of the Public - Ibrahim Majalo

We are assuming view which suspension the city should create, protect, learn and close the rule to reduce danger on the street.

Member of the Public - Ibrahim Majalo

Workers should not be viewed as the source of the problem.

Member of the Public - Ibrahim Majalo

Instead, we should be hard as of a solution.

Member of the Public - Ibrahim Majalo

I support in intro 0613-2026, which elect the city annual goal, which we need of the city include workers

Member of the Public - Ibrahim Majalo

safety in every street planning decision.

Member of the Public - Ibrahim Majalo

Document for the testimony for safe harbor street.

Member of the Public - Ibrahim Majalo

The intro 0613, but more or less, last month we created this job.

Member of the Public - Ibrahim Majalo

It's very dangerous.

Member of the Public - Ibrahim Majalo

Last time, a customer told me he was going to get killed.

Member of the Public - Ibrahim Majalo

Last October 19, I came in for delivery.

Member of the Public - Ibrahim Majalo

We packaged it.

Member of the Public - Ibrahim Majalo

When I ring the bell, the customer...

Member of the Public - Ibrahim Majalo

Tell me if you ring the bell again, I'm going to kill you.

Member of the Public - Ibrahim Majalo

I have a customer address in Harlem, 321 West 112th Street.

Member of the Public - Ibrahim Majalo

When I ring the bell in the morning, when I leave the package outside, somebody takes it.

Member of the Public - Ibrahim Majalo

That's why when I come delivery, I have to ring the bell if the house is in the street.

Member of the Public - Ibrahim Majalo

When I ring the bell, the customer goes outside, he tells me if I ring the bell, I'm going to kill you.

Member of the Public - Ibrahim Majalo

I say, you have a package for delivery.

Member of the Public - Ibrahim Majalo

He tells me if I ring the bell again, I'm going to kill you.

Member of the Public - Ibrahim Majalo

When I leave a package, somebody takes it, he can't report to me.

Member of the Public - Ibrahim Majalo

That's why.

Member of the Public - Ibrahim Majalo

It's not easy.

Member of the Public - Ibrahim Majalo

Last time, I deactivated my account one year ago.

Member of the Public - Ibrahim Majalo

I don't have any job right now.

Member of the Public - Ibrahim Majalo

I'm so stressing about that.

Council Staff

Thank you for sharing your testimony.

Council Staff

That's a very dangerous position to be placed in.

Member of the Public - Ibrahim Majalo

I have a customer address here.

Member of the Public - Ibrahim Majalo

I have a last time package.

Member of the Public - Ibrahim Majalo

I called the support to complain.

Member of the Public - Ibrahim Majalo

He didn't tell me nothing about that.

Council Staff

Thank you for sharing your testimony.

Council Staff

Next.