Banks asks how many facility complaints were filed and resolved
Banks asks how many facility-related complaints were filed by OACs in NYCHA buildings over the past year and how many were resolved. Trimble says approximately 1,700 work orders were submitted by older adult centers. Almost all were closed and completed by NYCHA, with about 250 still open, some pending responsibility determination.
Okay, so then how many facility-related complaints were filed by OACs in NITRA buildings over the past year, and how many of these such complaints were resolved by DFTA or by NITRA?
Thank you, Councilmember.
Over the past year, we've had approximately 1,700 work orders submitted by older adult centers.
Almost all of those were closed and completed by NYCHA.
We have about 250 that are still open right now.
of those that are still open may still be in the process of determining responsibility between NYCHA and the provider.
NYC Asian doesn't do any direct repairs themselves outside of their commitment with the funding they received from the council last year, but even that is transferred to their providers.
So it's really about meeting with the provider and determining whose responsibility the repair is.