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Q&A

Banks asks if there is an agreement between NYCHA and DFTA on liaison

New York City Council · Oct 27, 2026 · starts 1:16:17 · 41 sec

Banks asks if there is an agreement between NYCHA and DFTA on the responsibility of the liaison. McKenzie says the current framework is better than waiting for an MOU. She says they meet quarterly, liaisons meet, and tickets are reviewed regularly.

Chris Banks

Is there an agreement between NITRA and DIFTA on the responsibility of the liaison?

Lisa Scott McKenzie

In my opinion, the framework that we have now is even greater than having an MOU or waiting for an MOU process.

Lisa Scott McKenzie

I think what we've done immediately is to start to hit the ground running with making sure that we agree that we're going to meet quarterly, that we do have the framework for our liaisons to meet,

Lisa Scott McKenzie

and that we are reviewing tickets regularly and also resolving issues right away.

Lisa Scott McKenzie

So, no, I think the written agreement couldn't be better than what we have right now.

Chris Banks

Okay.