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Agency Testimony

McKenzie describes NYC Aging's work with NYCHA on repairs

New York City Council · Oct 27, 2026 · starts 0:29:05 · 1 min 41 sec

McKenzie says NYC Aging understands unique repair challenges in NYCHA buildings and works with NYCHA to address complaints. She is joined by NYCHA COO Eva Trimble. The Bureau of Community Services oversees 300-plus OAC and NORC programs and works closely with NYCHA.

Lisa Scott McKenzie

As with NYCHA facilities themselves, we understand the unique challenges of repairs and maintenance in these buildings and work with our partners at NYCHA to address complaints when they are filed and rectify any pressing concerns when they may arise.

Lisa Scott McKenzie

I just wanted to briefly mention the photos and thank you.

Lisa Scott McKenzie

I know it has become part of the tradition, but I'd really like to believe that there are fewer new photos because older issues are being resolved.

Lisa Scott McKenzie

I am joined today by Eva Tremble, NYCHA Chief Operating Officer, who we work with closely at New York City Aging to address repair and facility needs at the many OACs within NYCHA complexes.

Lisa Scott McKenzie

The NYC Aging Bureau of Community Services oversees the 300-plus OAC and NORC programs in the five boroughs, and they work closely with NYCHA and their team to ensure that OACs are functional and problem-

Lisa Scott McKenzie

or repairs are addressed quickly.

Lisa Scott McKenzie

That working relationship is pivotal to the success of NYCHA OAC locations and how we ensure that we deliver the best services for older New Yorkers possible.

Lisa Scott McKenzie

Additionally, NYCHA has been part of the cabinet for older New Yorkers since the inaugural meeting in September 2022,

Lisa Scott McKenzie

and their partnership has led to a number of improvements in programming at these spaces, such as intergenerational initiatives, public safety, and transportation-related enhancements.

Lisa Scott McKenzie

Like many partner agencies in government, NYCHA and NYC Aging work every day to better serve New Yorkers over 60 in our OACs, but also in ways beyond serving meals and programming at centers.