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Q&A

Chair Hudson questions DHS on staff retention and vacancies

New York City Council · Oct 28, 2026 · starts 2:25:55 · 3 min 2 sec

Hudson asks what DHS does to retain staff. Priester describes succession planning, recognition, men's and women's conferences, exit interviews, and placing new officers near their homes.

Crystal Hudson

Thank you.

Crystal Hudson

And, okay, I know you just mentioned this.

Crystal Hudson

Deputy Commissioner, but what is DHS doing to fill vacancies and help staff stay in their roles?

Crystal Hudson

You don't have to go into the fill vacancies because I know you're working on filling the vacancies, but what are you doing to help keep people in the room?

Valvunch Priester

So, yes, we have a whole retention process that we're working on with our officers.

Valvunch Priester

One of those processes is really looking at succession planning and trying to see how officers would like to make their...

Valvunch Priester

Complete their career with DHS and what career advancement looks like.

Valvunch Priester

Some of this is a little bit maybe arbitrary, but one of the things that we do do is make sure that we're celebrating our officers, that we're making sure that we're recognizing everybody's birthday.

Valvunch Priester

One of the other things that we are doing is we have instituted a men's conference, a women's conference, where we're working with the officers to kind of understand and hear ideas around how we can work to make things better for them.

Crystal Hudson

That sounds good.

Crystal Hudson

I think I'm echoing the commissioner's sentiments to say that I don't think any of those things are arbitrary.

Crystal Hudson

I think those are very intentional ways to maintain or increase retention.

Crystal Hudson

I would just suggest other sort of affinity groups.

Crystal Hudson

Yes, beyond such gendered roles.

Crystal Hudson

But go ahead.

Valvunch Priester

So, yes, absolutely.

Valvunch Priester

And we're saying men's conference, women's conference as a whole, but we're always looking to just kind of make sure that we're looking to kind of recognize our officers and the hard work that they do on a daily basis.

Valvunch Priester

One of the other things that we are doing is we do make sure that when people do leave interview and try to understand what that is and

Valvunch Priester

being meaningful and planning full around trying to change the narrative.

Valvunch Priester

One of the other things that has happened in the past is officers tend to be able to not, I'm sorry, let me correct that.

Valvunch Priester

One of the things that has happened in the past is officers wasn't allowed to transfer

Valvunch Priester

immediately after coming into our academy.

Valvunch Priester

And we have been really meaningful around making sure that we place officers in their above-road residence, which has increased...

Crystal Hudson

Meaning they couldn't transfer sites.

Valvunch Priester

They couldn't transfer sites that they're just in, they're new, they're going to get whatever schedule that comes to them.

Crystal Hudson

Like a seniority thing?

Valvunch Priester

Absolutely.

Valvunch Priester

So we still practice seniority.

Valvunch Priester

We absolutely have to.

Valvunch Priester

But what we do do is as officers coming out of the academy, we recognize that anybody that scored as a highest, that we place them at the site that they want to be in.

Valvunch Priester

And then in rank order, we start placing them in the above-road preference.

Crystal Hudson

Okay, that's great.

Crystal Hudson

And then...